Luxury Guest Experience Manager

Cavallopoint; Sausalito (CA); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Paid Time Off program

Employee Assistance Program

401k Retirement Option with Company Match

Job training

Promotion from within

Employee discounts on dining and hotel stays

Job summary

Cavallopoint in Sausalito is seeking a Guest Relations Manager to provide exceptional guest experiences as an 'Ambassador' for the Resort. The role involves coordinating all department efforts to enhance guest recognition before, during, and after their stay.

The successful candidate will train and manage the staff including Bell and Valet Attendants, Front Desk Agents, and Assistant Front Office Managers, ensuring adherence to Cavallo Point luxury standards. This is a full-time position with a salary of $68,000/year plus potential bonuses.

Qualifications

• Prior luxury brand experience is required.
• Candidates must be capable of training and supervising staff.
• Management position requires strong leadership skills.

Responsibilities

• Act as an 'Ambassador' for the Resort providing guest recognition.
• Coordinate efforts to provide the ultimate personalized guest experience.
• Supervise the Bell and Valet Attendants, Front Desk Agents, and Guest Services.

Skills

Luxury brand experience

Management skills

Guest service orientation

Job description

Cavallopoint in Sausalito is seeking a Guest Relations Manager to provide exceptional guest experiences as an 'Ambassador' for the Resort. The role involves coordinating all department efforts to enhance guest recognition before, during, and after their stay.

The successful candidate will train and manage the staff including Bell and Valet Attendants, Front Desk Agents, and Assistant Front Office Managers, ensuring adherence to Cavallo Point luxury standards. This is a full-time position with a salary of $68,000/year plus potential bonuses.