Luxury Guest Experience Designer

Relaischateaux; Barnard (VT); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) retirement plan with employer -

Paid vacation, holidays, and sick time

Relocation and travel assistance for 选

Exclusive dining and lodgingPrivileges

Daily staff meal

Training, professional development, и

Competitive wages

Employee referral bonuses

Exclusive dining and lodgingPrivileges

Job summary

Twin Farms in Vermont is seeking a Guest Experience Curator to thoughtfully shape the guest journey before arrival, from arrival logistics to dining preferences, activities, spa experiences, and celebrations. This role focuses on on-property experiences rather than off-property access, delivering a seamless, anticipatory stay.

The ideal candidate has luxury hospitality experience, can communicate with discerning guests, and coordinate with multiple departments.

Qualifications

• Experience in Forbes Five-Star, Relais & Châteaux environments or comparable luxury settings.
• Discretion, professionalism and emotional intelligence in service.
• Exceptional organizational skills and attention to detail.
• Clear, confident communication with high-expectation guests and teams.
• Sound judgment and independent decision-making aligned with luxury standards.
• Resourcefulness, adaptability and calm under pressure.
• Availability to work weekends and holidays.

Responsibilities

• Design and manage the on-property guest journey from arrival to departure.
• Coordinate dining preferences, activities, spa experiences and celebrations.
• Plan pre-arrival details to ensure a seamless stay.
• Collaborate with multiple departments to deliver luxury service.
• Maintain discretion and uphold high professional standards.

Skills

Luxury hospitality

Guest services

Communication skills

Organizational skills

Decision making

Problem solving

Flexibility

Education

High school diploma

Driver's license

Job description

Twin Farms in Vermont is seeking a Guest Experience Curator to thoughtfully shape the guest journey before arrival, from arrival logistics to dining preferences, activities, spa experiences, and celebrations. This role focuses on on-property experiences rather than off-property access, delivering a seamless, anticipatory stay.

The ideal candidate has luxury hospitality experience, can communicate with discerning guests, and coordinate with multiple departments.