Luxury Fitness Coach - Personal Training & Classes

Rancho Valencia; San Diego (CA); On-site; USD 50,000 - 75,000; Full time

Job summary

Rancho Valencia is seeking a Fitness Instructor to deliver safe, high-quality fitness experiences for guests and members. Responsibilities include personal training and/or group classes, designing individualized programs, and maintaining confidential client records within a luxury resort setting.

The role requires current certifications (PT/Group Exercise) and CPR/AED, with at least two years in fitness or wellness.

Qualifications

• Current and valid Personal Training, Group Exercise, Pilates, or specialty fitness certification appropriate to assigned services (e.g., Yoga, Pilates, TRX, Barre).
• Current CPR/AED certification.
• Minimum of two (2) years of professional experience in the fitness or wellness industry.
• Ability to work a fixed, established schedule, including weekends, holidays, mornings, and evenings, based on operational needs.
• Strong communication and interpersonal skills, including active listening and the ability to effectively communicate in English with guests and staff.
• Demonstrated commitment to exceptional customer service with a proactive, enthusiastic, and solutions-oriented approach.
• Strong problem-solving and decision-making abilities.

Responsibilities

• Deliver a consistently high level of service to all guests, members, and colleagues in accordance with Rancho Valencia’s service and conduct standards.
• Provide safe, effective personal training sessions and/or group fitness classes based on certifications held and assignments given.
• Design and implement individualized exercise programs that align with client goals, fitness levels, and health considerations, as applicable.
• Conduct fitness consultations and assessments in accordance with resort protocols, when assigned.
• Maintain accurate, timely, and confidential records of client participation, programs, and progress.
• Support departmental goals related to guest experience, class participation, service quality, and revenue generation.
• Build and maintain professional relationships with guests and members consistent with a luxury hospitality environment.
• Demonstrate proper use of fitness equipment and safe exercise techniques, including the ability to lift and move equipment or weights as required.
• Report to all scheduled shifts, sessions, and classes punctually and prepared to perform assigned duties.
• Follow all scheduling, substitution, and coverage procedures, including advance notice and management approval for changes.
• Communicate clearly, professionally, and promptly with management, colleagues, and guests.
• Participate in required meetings, trainings, continuing education, and special events.
• Adhere to all Rancho Valencia Resort and Spa policies, procedures, and standards of conduct.
• Escalate guest feedback, service concerns, or operational issues promptly to the assigned Management team.
• Perform additional duties as assigned to support spa and resort operations.

Skills

English proficiency

Active listening

Customer service

Problem solving

Communication

Education

Personal Training/Group Exercise certification

CPR/AED certification

Job description

Rancho Valencia is seeking a Fitness Instructor to deliver safe, high-quality fitness experiences for guests and members. Responsibilities include personal training and/or group classes, designing individualized programs, and maintaining confidential client records within a luxury resort setting.

The role requires current certifications (PT/Group Exercise) and CPR/AED, with at least two years in fitness or wellness.