Luxury Fashion Sales Associate & Clienteling Pro

Brobston Group; Dawsonville (GA); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Discounts on MJ products

401k matching

PerkSpot discounts

Job summary

Marc Jacobs International is seeking a Sales Associate for its North Georgia Premium Outlets store in Dawsonville, GA. You will drive sales and deliver exceptional client experiences through clienteling, product knowledge, and polished service on the floor and in the stockroom.

You will engage customers, learn the brand DNA, and assist with store operations while maintaining guest readiness and a welcoming atmosphere.

Qualifications

• 1+ years' experience in retail or sales with strong customer service.
• Proven ability to generate sales and build client relationships.
• Excellent verbal and written communication.
• Passion for the Marc Jacobs brand and product offering.
• Flexible to work evenings, weekends, and holidays.

Responsibilities

• Consistently achieve or exceed individual & store sales and other commercial KPIs.
• Ensure the store is always guest ready - a place where clients feel comfortable, welcomed and free to be themselves.
• Build the sale to achieve KPIs by establishing yourself as an expert and go-to source for styling expertise, seasonal trends and product knowledge.
• Illustrate the client journey and core behaviors to provide a unique and elevated experience, driving repeat business.
• Demonstrate deep knowledge of Marc Jacobs Universe including product, Brand DNA and pillars.
• Capture client data by cultivating new and existing client relationships.
• Initiate regular client contact and provide prompt follow-up on all sales, events, or client inquiries.
• Foster collaboration and open communication with colleagues and management.
• Maintain a curious and learning attitude by seeking feedback.
• Ensure both the sales floor and stockroom are well-organized.
• Adhere to all company policies and procedures.

Skills

Customer service

Client relations

Communication skills

Organizational skills

Time management

Flexibility

Brand knowledge

POS familiarity

Tools

POS system

MS Office

Job description

Marc Jacobs International is seeking a Sales Associate for its North Georgia Premium Outlets store in Dawsonville, GA. You will drive sales and deliver exceptional client experiences through clienteling, product knowledge, and polished service on the floor and in the stockroom.

You will engage customers, learn the brand DNA, and assist with store operations while maintaining guest readiness and a welcoming atmosphere.