Luxury Estate Butler & Concierge

The Biltmore Company; Asheville (NC); On-site; USD 19,423 - 27,663; Part time

Job summary

The Biltmore Company is seeking a Cottage Butler to offer exceptional guest service at their estate in Asheville, North Carolina. This part-time position requires overseeing cottage staff, coordinating guest experiences, and providing a range of hospitality services.

With a focus on high-end service, the ideal candidate will have at least two years of experience in a similar role. Responsibilities include managing guest logistics, ensuring confidentiality, and maintaining supplies. Availability on weekends and holidays is essential.

Qualifications

• At least two years of related high-end guest service experience.
• Outstanding interpersonal and communication skills.
• Must have or be able to obtain First Aid/AED/CPR certification.

Responsibilities

• Ensure guests receive world-class service.
• Assist with planning and organizing events.
• Perform concierge duties to enhance guest experience.

Skills

High-end guest service experience

Interpersonal and communication skills

Proficiency in MS Word and Outlook

First Aid/AED/CPR certification

Education

High school diploma

Additional training/certification

Job description

The Biltmore Company is seeking a Cottage Butler to offer exceptional guest service at their estate in Asheville, North Carolina. This part-time position requires overseeing cottage staff, coordinating guest experiences, and providing a range of hospitality services.

With a focus on high-end service, the ideal candidate will have at least two years of experience in a similar role. Responsibilities include managing guest logistics, ensuring confidentiality, and maintaining supplies. Availability on weekends and holidays is essential.