Luxury Dining Server & Guest Experience Expert

BHC; Clinton Charter Township (MI); On-site; USD 32,000 - 52,000; Full time

Job summary

BHC seeks a Luxury Dining Server to elevate guest experiences in our upscale Michigan dining room. You will deliver personalized hospitality, anticipate guest needs, and maintain flawless service standards within a sophisticated setting.

The role requires 2+ years in luxury dining, strong knowledge of wine and beverages, and excellent communication. You will collaborate across the team to ensure memorable moments for every guest and drive guest loyalty.

Qualifications

• Minimum 2 years of luxury dining or upscale hospitality experience.
• Strong knowledge of food, wine, spirits, and modern dining trends.
• Proven commitment to hospitality excellence and guest satisfaction.
• Exceptional communication and interpersonal skills.
• Ability to remain composed and professional in a fast-paced environment.
• Strong attention to detail and organizational skills.
• Ability to work collaboratively within a high-performing team.

Responsibilities

• Create personalized, memorable experiences that exceed guest expectations.
• Welcome guests warmly and establish rapport through genuine hospitality.
• Anticipate guest needs through attentive observation and proactive service.
• Demonstrate emotional intelligence in guest interactions and adapt service style.
• Maintain a refined, polished demeanor and ensure guests feel valued from arrival through departure.
• Handle guest requests and special occasions with urgency and professionalism.
• Coordinate with sommeliers, bartenders, runners, and culinary team members.
• Present checks accurately and express genuine appreciation for the guest’s visit.

Skills

Luxury hospitality

Food & beverage knowledge

Communication

Attention to detail

Team collaboration

POS proficiency

Education

High school diploma

Wine certifications / luxury service training

Tools

POS system

Job description

BHC seeks a Luxury Dining Server to elevate guest experiences in our upscale Michigan dining room. You will deliver personalized hospitality, anticipate guest needs, and maintain flawless service standards within a sophisticated setting.

The role requires 2+ years in luxury dining, strong knowledge of wine and beverages, and excellent communication. You will collaborate across the team to ensure memorable moments for every guest and drive guest loyalty.