Luxury Client Experience & CRM Lead

brobstongroup.com - Jobboard; Beverly Hills (CA); On-site; USD 45,000 - 65,000; Full time

Job summary

The brobstongroup.com - Jobboard is looking for a representative to provide exceptional luxury customer service in Beverly Hills, California. This role involves building long-term client relationships while achieving individual sales targets and maintaining high shop presentation standards.

Ideal candidates should have a passion for luxury and fashion, with strong interpersonal skills and a results-driven attitude. Proficiency in English is required, and additional languages are advantageous.

Qualifications

• Proven passion for selling and building long-lasting client relationships.
• Strong communication and interpersonal skills.
• Fluency in English; additional languages are a plus.

Responsibilities

• Welcome and serve clients, ensuring a personalized experience.
• Capture and maintain customer data in the CRM.
• Achieve individual sales targets through proactive selling.

Skills

Luxury customer service

Building client relationships

Communication skills

Sales targets achievement

Problem-solving

Job description

The brobstongroup.com - Jobboard is looking for a representative to provide exceptional luxury customer service in Beverly Hills, California. This role involves building long-term client relationships while achieving individual sales targets and maintaining high shop presentation standards.

Ideal candidates should have a passion for luxury and fashion, with strong interpersonal skills and a results-driven attitude. Proficiency in English is required, and additional languages are advantageous.