Luxury Client Experience Advisor

LVMH; Coral Gables (FL); On-site; USD 42,000 - 70,000; Full time

Job summary

Tiffany & Co. in Coral Gables, FL is seeking a Client Advisor to embody the Tiffany brand in each client interaction, delivering memorable moments through the Tiffany touch. You will cultivate relationships, exceed sales plans, and foster a clienteling culture to grow outreach with a diverse client base.

Experience in luxury retail and a proven track record in achieving commercial results are essential. You must be able to work non-traditional hours, including weekends and holidays, and be

Qualifications

• Experience in retail or luxury retail or relevant client-related experience.
• Proven track record in achieving commercial results.
• Ability to connect with the client.
• Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
• Ability to work with a diverse client base.
• Proficiency with POS systems, client tracking systems and Microsoft Outlook/email.
• Must have authorization to work in the United States or in the country where the position is based.

Responsibilities

• Hold the critical position of embodying the Tiffany brand in each client interaction using the Tiffany touch; your own flair for making each client's experience extraordinary.
• Be an excellent communicator and brand ambassador. Your passion for Tiffany is conveyed in every conversation and an entrepreneurial spirit is prevalent in all that you do.
• Develop client relationships and exceed commercial targets through the love of building your own business by developing client relationships and exceeding sales plan
• Foster a clienteling culture, encourage an entrepreneurial spirit, reinforce client development to grow outreach business.
• Deepen the relationship with our clients to drive lifetime loyalty and spend.
• Consistently achieve or exceed monthly, quarterly, and annual store commercial targets.
• Capture client data. Cultivate new and existing client relationships.
• Deliver a significant portion of sales through repeat client business.
• Identify innovative ways to grow your business through delivering elevated client experience in each client appointment
• Drive business through key product pillars.
• Convert clients through curiosity and discovery daily

Skills

Retail experience

Commercial results

Client connection

Flexible hours

Diverse client base

POS systems / Outlook

Tools

POS systems

Client tracking systems

Microsoft Outlook

Job description

Tiffany & Co. in Coral Gables, FL is seeking a Client Advisor to embody the Tiffany brand in each client interaction, delivering memorable moments through the Tiffany touch. You will cultivate relationships, exceed sales plans, and foster a clienteling culture to grow outreach with a diverse client base.

Experience in luxury retail and a proven track record in achieving commercial results are essential. You must be able to work non-traditional hours, including weekends and holidays, and be