Luxury Client Advisor & Omnichannel Ambassador

brobstongroup.com - Jobboard; New York (NY); On-site; USD 30,000 - 50,000; Full time

Job summary

Join brobstongroup.com as an in-store ambassador where you will deliver a memorable luxury customer experience. Your role includes building long-term client relationships, capturing customer data in the CRM, and proactively driving sales through personalized service. You will collaborate with colleagues to ensure an omnichannel approach and uphold operational standards.

We seek someone passionate about selling with strong communication skills, knowledge of fashion trends, and a results-driven attitude. The ideal candidate is fluent in English and enjoys engaging with clients to achieve sales targets.

Qualifications

• Proven experience in building long-lasting client relationships.
• Ability to work independently and as part of a team.
• Knowledge of fashion trends and demonstrated product knowledge.
• Excellent verbal and written communication skills in English.

Responsibilities

• Provide exceptional in-store service and create a welcoming environment.
• Capture and maintain customer data in the company CRM.
• Engage in omnichannel selling for a consistent client experience.
• Cross-sell across departments to meet sales targets.
• Maintain visual standards and operational procedures.
• Address customer complaints and ensure store security.

Skills

Customer relationship building

Strong communication skills

Knowledge of fashion trends

Problem-solving

Job description

Join brobstongroup.com as an in-store ambassador where you will deliver a memorable luxury customer experience. Your role includes building long-term client relationships, capturing customer data in the CRM, and proactively driving sales through personalized service. You will collaborate with colleagues to ensure an omnichannel approach and uphold operational standards.

We seek someone passionate about selling with strong communication skills, knowledge of fashion trends, and a results-driven attitude. The ideal candidate is fluent in English and enjoys engaging with clients to achieve sales targets.