Luxury Client Advisor — Elevate Experiences & Relationships

Tiffany & Co.; Cleveland (OH); On-site; USD 34,000 - 42,000; Full time

Job summary

Tiffany & Co. in Cleveland, OH seeks a Client Advisor to embody the Tiffany brand in every client interaction, delivering the Tiffany Experience with warmth, professionalism, and a personal touch.

You will build client relationships, exceed sales plans, and participate in a culture of hospitality where luxury service and feedback guide memorable in-store experiences. Flexibility to work non-traditional hours is required.

Qualifications

• Experience in retail or luxury retail or relevant client-related experience (e.g., hospitality).
• Proven track record in achieving Commercial results.
• Ability to connect with the client
• Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
• Ability to work with a diverse client base.
• Proficiency with POS systems and client tracking tools.

Responsibilities

• Hold the critical position of embodying the Tiffany brand in each client interaction.
• Be an excellent communicator and brand ambassador.
• Develop client relationships and exceed commercial targets through relationship-building and sales planning.
• Foster a clienteling culture and reinforce client development to grow outreach business.
• Deepen client relationships to drive lifetime loyalty and spend.
• Capture client data and cultivate new and existing client relationships.
• Deliver a significant portion of sales through repeat client business.

Skills

Excellent communication

Brand ambassador

Retail experience

Flexible hours

Clienteling

Sales targets

Job description

Tiffany & Co. in Cleveland, OH seeks a Client Advisor to embody the Tiffany brand in every client interaction, delivering the Tiffany Experience with warmth, professionalism, and a personal touch.

You will build client relationships, exceed sales plans, and participate in a culture of hospitality where luxury service and feedback guide memorable in-store experiences. Flexibility to work non-traditional hours is required.