Luxury Bridal Sales Consultant

Atelier Arielle; New York (NY); On-site; USD 70,000 - 100,000; Full time

Job summary

Atelier Arielle, a luxury bridal house in New York, seeks a full-time Luxury Bridal Sales Consultant to guide clients through the bridal consultation, welcome guests, and present made-to-order gown options.

You will manage appointments, assist with fittings alongside the design team, maintain showroom standards, track follow-ups, and ensure a seamless, high-touch buying experience from first contact to final gown delivery.

Qualifications

• Experience in high-end or luxury retail preferred.
• Strong customer service and satisfaction focus.
• Excellent communication skills in-person and written.
• Experience with bridal, fashion, or made-to-order products is beneficial.
• Ability to work on-site full-time in New York, NY including weekends.
• Strong attention to detail and organization; comfortable with scheduling and POS systems.
• Background in fashion or merchandising is a plus.

Responsibilities

• Greet guests and guide them through the bridal consultation.
• Understand clients’ style and preferences; present made-to-order gown options.
• Manage appointments and coordinate fittings with the design team.
• Provide detailed product information to support purchase decisions.
• Maintain showroom presentation standards.
• Track client follow-ups and follow through to final gown delivery.
• Process sales and ensure a seamless high-touch customer experience.

Skills

Sales consulting

Customer service

Communication

Attention to detail

Organization

Weekend availability

Luxury retail experience

Bridal/fashion knowledge

Tools

POS systems

Scheduling software

Job description

Company Description

Atelier Arielle is a made-to-order bridal company based in New York City, specializing in luxury, custom-designed wedding gowns. The studio focuses on personalized fittings, offering clients a highly tailored and intimate shopping experience. Each gown is crafted with attention to detail, premium materials, and a commitment to exceptional craftsmanship. Team members collaborate closely with clients to bring their bridal vision to life in a refined, contemporary setting.

Role Description

The Luxury Bridal Sales Consultant is a full-time, on-site role based in New York, NY. This role involves guiding clients through the full bridal consultation process, including welcoming guests, understanding their style and preferences, and presenting made-to-order gown options. The consultant will manage appointments, conduct fittings alongside the design team, and provide detailed product information to support confident purchasing decisions. Daily responsibilities include maintaining showroom presentation standards, tracking client follow-ups, processing sales, and ensuring a seamless, high-touch customer experience from initial contact through final gown delivery.

Qualifications

• Candidates should possess strong Sales Consulting and Consulting skills, with experience in high-end or luxury retail preferred.
• Candidates should possess excellent Customer Service and Customer Satisfaction skills, with a focus on creating memorable client experiences.
• Candidates should possess clear and professional Communication skills, both in-person and in writing.
• Experience working with bridal, fashion, or made-to-order products is beneficial.
• Ability to work on-site full-time in New York, NY, including weekends and peak bridal seasons.
• Strong attention to detail, organization, and comfort using basic scheduling and point-of-sale systems.
• Background in fashion, merchandising, or related fields is a plus.