Luxury Brand Evaluator — Flexible In-Store/Online Missions

CXG; Detroit (MI); Hybrid; USD 21,000 - 34,000; Full time

Benefits offered by this job

Iconic brands

Flexible assignments

Purchase reimbursement

CXG Live platform

Job summary

CXG, the global leader in customer experience, invites you to join our network of evaluators. Create flexible missions, visit luxury stores or evaluate online from home, with each in-store visit taking about 20 minutes and the potential for multiple assignments per month.

We welcome all genuine customers; no prior experience required. You’ll use CXG Live to manage missions, certifications, and feedback, and you may receive reimbursement on purchases depending on the mission brief.

Qualifications

• Must be 18 years or older (21 years or older in the United States)
• Current customer of premium and luxury brands
• Not currently under contract with any retail brands, to ensure impartiality
• Punctual, organized, detail-oriented, and reliable
• Observant and passionate about customer experience
• No prior experience is required; we value honest feedback from genuine customers

Responsibilities

• Choose your assignments - align your missions with your personal preferences and profile
• Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home
• Observe carefully - check the ambiance, service quality, and overall customer experience
• Provide honest feedback - use our platform to share your observations through questionnaires

Job description

CXG, the global leader in customer experience, invites you to join our network of evaluators. Create flexible missions, visit luxury stores or evaluate online from home, with each in-store visit taking about 20 minutes and the potential for multiple assignments per month.

We welcome all genuine customers; no prior experience required. You’ll use CXG Live to manage missions, certifications, and feedback, and you may receive reimbursement on purchases depending on the mission brief.