Luxury Bell Attendant | Guest Services Pro

Four Seasons Hotels and Resorts; Fort Lauderdale (FL); Presencial; USD 30 000 - 42 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive Salary, wages, and a…

Excellent Training and Development …

Complimentary Accommodation at other F

Resumo da oferta

Four Seasons Hotels and Resorts in Fort Lauderdale is seeking a Bell Attendant to assist guests with luggage and provide exceptional hospitality at arrival and departure. You will handle deliveries, guest inquiries, and luggage movements while maintaining lobby cleanliness and assisting across front desk operations.

The role requires experience in luxury hotel settings, strong communication, knowledge of local attractions, and ability to lift up to 100 lbs.

Qualificações

• Prior Bell Attendant experience, preferably in a luxury hotel or resort.
• Excellent personal presentation and interpersonal skills.
• Extensive knowledge of the Fort Lauderdale area and popular local attractions.
• Strong time management skills: ability to multi-task, set priorities, and adjust to changing conditions.
• Excellent communication and interpersonal skills; ability to work closely with other departments and guests.
• Ability to lift, carry, and move up to 100 lbs.

Responsabilidades

• Deliver luggage to room upon check-in and offer in-room orientation. Retrieve luggage from room upon departure and move luggage to storage or the Front Drive.
• Maintain proper records of deliveries and pick-ups.
• Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolve customer complaints, assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
• Greet all guest passing through lobby, offering assistance.
• Perform errands for guests and the hotel that may require local travel off the hotel property.
• Maintain cleanliness in the lobby and luggage storage room.
• Assist with responsibilities and duties in the absence or heavy volume in the areas of Door, Guest Relations, and Valet Staff.

Conhecimentos

Bell Attendant experience

Personal presentation

Fort Lauderdale knowledge

Time management

Communication skills

Lifts up to 100 lbs

Ferramentas

HotSOS

Descrição da oferta de emprego

Four Seasons Hotels and Resorts in Fort Lauderdale is seeking a Bell Attendant to assist guests with luggage and provide exceptional hospitality at arrival and departure. You will handle deliveries, guest inquiries, and luggage movements while maintaining lobby cleanliness and assisting across front desk operations.

The role requires experience in luxury hotel settings, strong communication, knowledge of local attractions, and ability to lift up to 100 lbs.