Luxury Beauty Client Experience Advisor

Puig SL; Dallas (TX); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Disability insurance

401(k)

Paid holidays

Paid time off

Hybrid work environment

Job summary

Puig's BYREDO boutique at NorthPark in Dallas seeks a full-time client advisor to drive sales and service through exceptional client experiences and personalized clienteling.

You will showcase BYREDO’s luxury range across fragrance and beauty, build lasting client relationships, and contribute to retail strategies through teamwork in a fast-paced environment. Weekend and holiday availability is expected.

Qualifications

• 2+ years of experience in luxury retail, beauty, or makeup sales
• Proven ability to build strong client relationships and achieve sales targets
• Availability to work weekends and holidays (on an as needed basis)
• A proactive, adaptable, and dependable attitude
• Available for a flexible schedule, including weekends, holidays, and occasional extended hours as needed
• Ability to lift boxes as needed for inventory replenishment

Responsibilities

• Maintain knowledge on industry and market trends to evolve and optimize sales strategies
• Provide exceptional BYREDO client experience, demonstrating expertise and understanding of our elevated selling approach
• Build rapport with returning clients by recognizing and understanding their needs, ensuring a personalized and unified shopping experience
• Showcase BYREDO’s wide product portfolio across all categories, offering curated recommendations
• Exceed KPI’s through strategic cross-selling by fostering meaningful and familiar client relationships
• Leverage BYREDO’s CRM tools to manage client information, driving loyalty and delivering customized personalization
• Collaborate with the team during store meetings by contributing innovative ideas and actionable retail strategies
• Build and nurture client relationships through personalized outreach and clienteling activities including master classes and new launch events
• Provide after-sales service with care and attention, ensuring client satisfaction
• Create personalized shopping experiences that reflect each client’s unique tastes and aspirations
• Develop and maintain knowledge of BYREDO’s full product offerings across all categories
• Engage in product presentations, trainings, and stay aware of launches and trends
• Uphold BYREDO’s commitment to excellence in product care and presentation

Skills

Luxury retail

Beauty sales

Sales targets

Weekend/holidays

Client relations

Adaptable

Dependable

Flexible scheduling

Lifting boxes

Job description

Puig's BYREDO boutique at NorthPark in Dallas seeks a full-time client advisor to drive sales and service through exceptional client experiences and personalized clienteling.

You will showcase BYREDO’s luxury range across fragrance and beauty, build lasting client relationships, and contribute to retail strategies through teamwork in a fast-paced environment. Weekend and holiday availability is expected.