Luxury Auto BDC & Service Concierge

Autobahn Imports LP; Fort Worth (TX); On-site; USD 23,000 - 26,000; Full time

Job summary

Autobahn Imports LP in Fort Worth, TX is seeking a BDC Service Representative to deliver a seamless client experience. You will handle inquiries, schedule service appointments, and follow up for satisfaction while supporting service teams and CRM workflows.

The role emphasizes communication, organization, and professional presentation, with a comprehensive benefits package and growth opportunities in luxury automotive services.

Qualifications

• Multitasking and organizational skills.
• Excellent communication skills, both written and verbal.
• Patience, compassion and empathy.
• Professional, well-groomed personal appearance.
• Willing to submit and pass pre-employment background check and drug screen.

Responsibilities

• Providing introductory information to prospective and existing service clients.
• Scheduling and confirming service appointments.
• Following up with clients to ensure satisfaction and retention.
• Handling inbound and outbound calls, emails, and service inquiries.
• Determining the most effective way to address client needs and concerns.
• Communicating with service advisors and internal teams to support workflow.
• Tracking appointments and client interactions in CRM systems.
• Escalating concerns when necessary to ensure timely resolution.

Skills

Multitasking

Communication

Patience and empathy

Professional appearance

Background check consent

Job description

Autobahn Imports LP in Fort Worth, TX is seeking a BDC Service Representative to deliver a seamless client experience. You will handle inquiries, schedule service appointments, and follow up for satisfaction while supporting service teams and CRM workflows.

The role emphasizes communication, organization, and professional presentation, with a comprehensive benefits package and growth opportunities in luxury automotive services.