Lux Retail Sales Specialist — Customer Experience Pro

Fashionphile; Los Angeles (CA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental & Vision

FSA benefits

PTO & Holidays

401(k) with match

Life Insurance

Long-Term Disability

Employee Discount

Job summary

Fashionphile is seeking a Retail Sales Specialist in Los Angeles to deliver exceptional customer service, drive sales, and maintain an inviting store environment. You’ll help customers find products, explain promotions, and process transactions with accuracy.

As a team member, you’ll stay updated on product features, policies, and promotions while remaining flexible for evenings, weekends, and holidays. On-camera/media participation may be required as part of brand storytelling.

Qualifications

• Previous retail experience preferred, but not required.
• Strong communication, interpersonal skills and ability to problem solve.
• Enthusiastic, customer-focused, and eager to learn.
• Reliability, punctuality, and ability to work flexible shifts including evenings, weekends, and holidays.

Responsibilities

• Greeting and engaging customers in a friendly, professional manner
• Assisting customers in locating products, answering questions, and making purchase decisions
• Maintaining knowledge of current promotions, product features, and store policies
• Accurately process sales transactions at the register, including cash handling and credit card payments
• Restocking shelves, organizing merchandise, and maintaining visual displays to company standards
• Keeping the sales floor clean, organized, and safe for customers and employees
• Participating in inventory counts, stock receiving, and product tagging as needed
• On-Camera & Media Participation: may be required for photos/videos used in internal communications, training, marketing, or brand storytelling

Skills

Customer service

Communication

Problem solving

Reliability

Flexibility

Tech savvy

Team player

Tools

POS systems

Google Drive

Apple devices

Job description

Fashionphile is seeking a Retail Sales Specialist in Los Angeles to deliver exceptional customer service, drive sales, and maintain an inviting store environment. You’ll help customers find products, explain promotions, and process transactions with accuracy.

As a team member, you’ll stay updated on product features, policies, and promotions while remaining flexible for evenings, weekends, and holidays. On-camera/media participation may be required as part of brand storytelling.