Lux Resort Valet & Guest Experience Pro

Reimagined-Parking; Florida; On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

PTO & holidays

Health coverage

Life insurance

401(k) plan

Employee assistance

Parental leave

Job summary

Acqualina Resort & Residences in Sunny Isles Beach, FL, is seeking a Full-Time Valet Parking Attendant to deliver premium guest service. Responsibilities include greeting guests, parking and retrieving vehicles, and documenting any pre-existing damage, all while maintaining safety and brand standards.

Shifts vary and may include weekends. The role emphasizes courteous, timely guest interactions and collaboration with the Operations Manager and Shift Supervisor to ensure exceptional service and

Qualifications

• Excellent customer service and communication skills.
• Ability to communicate with guests.
• Ability to learn quickly and use sound decision making to thrive in fast-paced environments.
• Ability to operate guest vehicles requiring normal coordination, including eye-hand, hand-foot.
• Ability to move from valet stand to customer cars by walking or running for extended period of time, sometimes for the entire duration of shift.

Responsibilities

• Coordinate the full valet service process from arrival to departure, including greeting guests, retrieving keys, issuing tickets, and entering customer information via electronic devices
• Park and retrieve guest vehicles safely and efficiently, ensuring proper vehicle placement and accurate tracking of vehicle location
• Inspect vehicles for pre-existing damage and document findings using electronic or manual ticketing systems
• Deliver exceptional customer service by building rapport, responding promptly to inquiries, and providing directions or assistance as needed
• Act as a professional brand ambassador by courteously interacting with guests, opening vehicle doors, and assisting with unloading and loading personal items
• Maintain vehicle safety and security by directing traffic, positioning barricades, monitoring ramp or drive areas, and arranging towing services when required
• Request, collect, and accurately process applicable valet fees; assist with reconciling end‑of‑shift revenue and ticket distribution
• Retrieve vehicles promptly for waiting guests and assist with luggage or personal items when necessary
• Immediately report incidents, accidents, or claims to the Operations Manager or Shift Lead
• Communicate professionally and effectively with guests, clients, superiors, and teammates at all times

Skills

Customer service

Guest communication

Fast-paced work

Vehicle operation

Stand-to-car movement

Valet experience preferred

Manual transmission

Job description

Acqualina Resort & Residences in Sunny Isles Beach, FL, is seeking a Full-Time Valet Parking Attendant to deliver premium guest service. Responsibilities include greeting guests, parking and retrieving vehicles, and documenting any pre-existing damage, all while maintaining safety and brand standards.

Shifts vary and may include weekends. The role emphasizes courteous, timely guest interactions and collaboration with the Operations Manager and Shift Supervisor to ensure exceptional service and