Lux Locker Room Concierge

Equinox Fitness Club; New York (NY); On-site; USD 27,552 - 30,307; Part time

Benefits offered by this job

Competitive salary

Complimentary Club membership

Incentives on products and services

Job summary

A leading fitness brand in New York City seeks a Member Experience Associate to ensure an exceptional and personalized experience for all members in the Female Locker Room. Responsibilities include maintaining high service and facility standards, assisting members with their belongings, and supporting locker room etiquette. Ideal candidates possess experience in luxury hospitality and strong communication skills, demonstrating attention to detail and the ability to thrive in a fast-paced environment. Join our dynamic team and enjoy competitive compensation alongside complimentary club membership.

Qualifications

• Experience in luxury hospitality, fitness, wellness clubs, or member-based environments preferred.
• Strong communication and interpersonal skills with a welcoming, polished demeanor.
• High attention to detail and a passion for maintaining refined environments.
• Ability to multitask in fast-paced surroundings with calmness and professionalism.
• Demonstrates discretion and good judgment when handling personal items and sensitive interactions.

Responsibilities

• Ensure an exceptional, hospitality driven experience for all members.
• Maintain cleanliness and elevated facility standards in locker rooms.
• Assist with valet bag service, handling member belongings with care.
• Support locker room etiquette and maintain harmony among members.
• Identify facility needs and notify the Maintenance team when necessary.

Skills

Luxury hospitality experience

Strong communication skills

Interpersonal skills

Attention to detail

Multitasking in fast-paced environments

Discretion and good judgment

Job description

A leading fitness brand in New York City seeks a Member Experience Associate to ensure an exceptional and personalized experience for all members in the Female Locker Room. Responsibilities include maintaining high service and facility standards, assisting members with their belongings, and supporting locker room etiquette. Ideal candidates possess experience in luxury hospitality and strong communication skills, demonstrating attention to detail and the ability to thrive in a fast-paced environment. Join our dynamic team and enjoy competitive compensation alongside complimentary club membership.