Lunch Runner (550 Madison- Bar Chimera) 550

Cotenyc; New York (NY); In loco; USD 12.899 - 18.372; Tempo pieno

Vantaggi offerti da questo lavoro

Structured compensation and benefits

Medical, Dental, Vision benefits

Flexible Spending Account/Health SAV

Referral Bonus Program

Employee Recognition Awards

Employee Dining Discounts

Paid Time Off

Descrizione del lavoro

Cotenyc in New York’s iconic Sony Building is expanding with Bar Chimera at 550 Madison. We’re hiring dynamic runners for lunch shifts, Monday through Friday, to join our hospitality team.

You will rapidly deliver dishes from kitchen to tables, explain components, note allergies, assist with setup and side work, stock stations, and liaise between front and back of house while upholding safety and brand standards.

Competenze

• Must read, speak, understand, and follow written and verbal English.
• Excellent organizational skills and attention to detail.
• Positive, results-oriented, team-player mentality.

Mansioni

• Runners deliver food quickly from kitchen to tables, explaining components and noting allergies or gifts.
• Complete side work and stock supplies; prepare setup for service.
• Ensure coolers and walk-ins are stocked, organized, and clean.
• Inform management when supplies run low and assist with plate ware and garnishes.
• Deliver dishes to correct positions, maintain tables, and respond to customer needs.

Conoscenze

Communication

English proficiency

Teamwork

Customer service

Attention to detail

Professionalism

Safety awareness

Strumenti

POS systems

Reservations management

Inventory management

Microsoft Office

Google Workspace

Descrizione del lavoro

Overview

We are seeking to hire dynamic and experienced team members to join our award winning hospitality team as Gracious Hospitality Management expands our operations to our newest project, 550 Madison. Gracious Hospitality Management’s 550 Madison project is their most ambitious to date: a multi-level, 15,000-square-foot dining destination inside the iconic landmark Sony building. The project brings together three distinct concepts — the second New York location of the Michelin-starred COTE Korean Steakhouse, an all-day multi-bar and dining concept, Bar Chimera, and an intimate sushi restaurant led by Michelin-starred Chef Masahiro Yoshitake, Sushi Yoshitake. Designed by Rockwell Group, with Yoshio Itai collaborating on the sushi concept, 550 Madison is set to redefine immersive, transportive dining in Midtown Manhattan.

Position is specific to Bar Chimera, lunch shifts only, and Monday through Friday.

Responsibilities

• Runners are dynamic hospitality professionals responsible for the rapid delivery of food orders from the kitchen to customer tables. Runners elegantly present each dish to the table with detailed explanations of the item’s major components, ensuring all additional communication on allergies or gifts are noted to the diners. Runners also act as a liaison between the kitchen and service.
• Completes all assigned side work related to setup and breakdown of runner stations in the kitchen area. Stocks and organizes supplies for restaurant dining, to go and delivery operations before service begins.
• Ensure coolers, and walk-ins are stocked, organized, and clean.
• Informs management or chefs when supplies are running low.
• Prepares plate ware, silverware, and garnishes. Plates dishes according to standards set by the Executive Chef.
• Packs to go and delivery orders with care, and delivers them to pick up customers and delivery couriers.
• Delivers customer dishes to their assigned position and table quickly and accurately. Maintains tables by removing courses as completed, replenishing utensils, refilling water glasses and being alert to customer needs when delivering food.
• Answers customers’ questions about ingredients and menu items including all allergy notes.
• Communicates when items are a gift from the house, contain allergies, or have been modified to accommodate a customer request.
• Runners should have thorough knowledge of all menu items, allergies, and presentation to answer all customer inquiries and maintain quality control. Ensures food is served in accordance with safety standards (e.g. proper temperature).
• Liaises between Front of the House and Back of the House team members.
• Reads the order tickets and ensures that any customer with allergies are delivered the correct dishes.
• Reports to each scheduled shift on time, in uniform, and ready to work.
• Responsible for training new employees as assigned.
• Assists other stations or areas of the restaurant when requested by management.

Standards

• Display knowledge of COTE brand, culture, and product.
• Demonstrate the Company’s core values of people, learning, culture, relationships, sustainability and stewardship.
• Maintain professional and respectful behavior when in contact with customers, management, and teammates.
• Present a polished personal appearance, adhering to company grooming standards outlined in the Employee Handbook.
• Adhere to all company policies and procedures outlined in handbooks, manuals, and other company documents.
• Attend and participate in all scheduled meetings, training sessions, and continuing education activities.
• Take care of all company property.
• Maintain safety, cleanliness, and sanitation standards.
• Comply with federal, state, and local laws and regulations.

Qualifications

• Must have the ability to read, speak, understand, follow written directions, and verbal instructions in English.
• Must be reachable by email and able to communicate via phone as well.
• Communicates information effectively and efficiently.
• Excellent organizational skills and attention to detail.
• Possesses a positive, results-oriented, team-player mentality.
• Ability to perform job duties and responsibilities well and maintain professionalism and composure under pressure and in a high-paced and at times stressful environment.
• Knowledge of workplace safety procedures and local Department of Health standards.
• Food Handler’s Certification or the ability to obtain in accordance with federal, state, or local regulations and/or Company policy.
• Able to work a flexible schedule in order to accommodate business levels (weekend, nights, and holiday availability required). We will endeavor to provide reasonable accommodations for sincerely held religious beliefs.
• Must be of legal age to serve alcohol.
• Certification for responsible alcohol service or ability to obtain within 6 months.
• Familiarity with restaurant management software such as point of sales, reservations management, inventory management, Microsoft Office, and Google Workspace.
• Ability to execute steps of service in adherence with company policy.
• Excellent interpersonal and customer service skills.
• Excellent communication with management and teammates.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential job duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform those essential functions.

• Exert well-paced mobility for periods of up to 12 hours per day and at least 60 hours per week.
• Lift and carry up to 50 pounds.
• Frequently stand, walk, reach, bend, stoop, push, pull, and kneel.
• Frequently utilize the stairs, often while lifting and carrying heavy items.
• Occasionally crouch and climb.
• Be exposed to hazards including, but not limited to, burns, cuts, scrapes, and frequent exposure of hands to water.
• Withstand fluctuations in temperature within the work environment, from high heat to below freezing.
• Handle heavy equipment and machinery.

Pay and Benefits

New York State Pay Transparency Law requires employers to include a pay range for all advertised job opportunities.

New York Pay Range

$11.35 - $11.35 USD

Benefits

• Structured, generous compensation for all positions
• Comprehensive Medical, Dental, and Vision benefits
• Flexible Spending Account/Health Savings Account
• Referral Bonus Program
• Employee Recognition Awards
• Employee Dining Discounts
• Paid Time Off

Equal Employment Opportunity

550 Madison fully complies with all applicable federal, state, and local anti-discrimination laws by providing equal employment opportunities to all employees and job applicants without regard to race, color, religion, sex (including pregnancy, childbirth, and related medical conditions, sexual orientation, or gender identity), national origin, age (40 or older), disability, and genetic information (including family medical history), or any other legally protected status.