Food Expeditor (550 Madison) 550

Cotenyc; New York (NY); On-site; USD 35,000 - 40,000; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vision benefits

Employee Dining Discounts

Paid Time Off

Job summary

Cotenyc is looking for a Food Expeditor to join their award-winning hospitality team at 550 Madison in New York City. This role is crucial as it ensures every plate leaving the kitchen meets our high standards of accuracy and presentation. The ideal candidate will have strong organizational skills and a team-oriented attitude.

The position offers flexibility and numerous benefits, including comprehensive medical, dental, and vision coverage, as well as paid time off. Apply now to be part of the exciting new dining destination.

Qualifications

• Ability to read, speak, and follow directions in English.
• Positive and results-oriented team-player mindset.
• Ability to maintain professionalism under pressure.

Responsibilities

• Coordinate order flow for timely meal delivery.
• Perform final checks on food quality and presentation.
• Ensure communication between kitchen and dining areas.

Skills

Organizational skills

Attention to detail

Communication skills

Team-player mentality

Education

Food Handler’s Certification

Tools

Restaurant management software

Point of Sales

Microsoft Office

Google Workspace

Job description

We are seeking to hire dynamic and experienced team members to join our award winning hospitality team as Gracious Hospitality Management expands our operations to our newest project, 550 Madison.

Gracious Hospitality Management’s 550 Madison project is their most ambitious to date: a multi-level, 15,000-square-foot dining destination inside the iconic landmark Sony building. The project brings together three distinct concepts - the second New York location of the Michelin-starred COTE Korean Steakhouse, an all-day multi-bar and dining concept, Bar Chimera, and an intimate sushi restaurant led by Michelin-starred Chef Masahiro Yoshitake, Sushi Yoshitake. Designed by Rockwell Group, with Yoshio Itai collaborating on the sushi concept, 550 Madison is set to redefine immersive, transportive dining in Midtown Manhattan.

550 Madison is hosting an Open Call Hiring Event and we want to meet you! If you're looking to work in either Back or Front of House roles - this is your chance to learn more about our team, our culture, and the exciting opportunities we have available.

Event Details

550 Madison Ave New York, NY 10022

Upon arrival, please use the main entrance of Bar Chimera.

Date: Monday, June 15, 2026 Time: From 10:00am to 2:00pm

What to bring:

• A copy of your resume (if you have one)
• A great attitude and passion for hospitality

Feel free to arrive at any time between 10:00am and 1:00pm. Kindly note that there may be a wait depending on when you arrive; we strongly recommend coming as early as possible.

We can't wait to meet you!

Food Expeditor Responsibilities

The Food Expeditor serves as the final checkpoint between the kitchen and the dining room - ensuring every plate that leaves the pass is accurate, properly presented, and delivered on time. This role requires sharp organizational skills, thorough menu knowledge, and the ability to lead with composure during peak service.

Duties include, but are not limited to:

Order Coordination & Flow

• Coordinates order flow between the kitchen and dining room, managing multiple tickets concurrently and calling the pass clearly and efficiently.
• Monitors ticket times and communicates proactively with kitchen staff to maintain pacing and flag delays to the Chef or floor management.
• Confirms all dishes within a ticket are completed simultaneously before service.
• Maintains thorough knowledge of all menu items, ingredients, and allergens to support quality control and team inquiries.

Ticket Accuracy & Quality Control

• Reviews all tickets for accuracy, modifications, special requests, and allergies; resolves discrepancies before dishes leave the kitchen.
• Performs a final quality check on every plate - verifying presentation, portioning, temperature, and adherence to Executive Chef standards.
• Ensures guests with allergies or dietary restrictions receive correct dishes and that all modifications are properly executed.
• Communicates when items are a gift from the house, contain allergen modifications, or have been adjusted for a guest request.

Station Management

• Maintains a clean, organized, and fully stocked expo station; ensures plate ware, silverware, and garnishes are prepared before service.
• Completes assigned side work for setup and breakdown of expeditor and runner stations; stocks supplies for dining, to-go, and delivery operations.
• Keeps coolers and walk-ins stocked and organized; alerts management when supplies are running low.
• Serves as the liaison between Front of House and Back of House, facilitating clear communication throughout service.
• Directs runners during service on table numbers, seat positions, and delivery sequence; assists with menu knowledge and allergy training.
• Trains new employees as assigned and assists other areas of the restaurant when requested by management.

Standards

• Upholds GHM's mission to delight our customers.
• Consistently performs actions that positively impact the customer experience, and identifies opportunities to delight in all planning and processes.
• Displays knowledge of Cote brand, culture, and product.
• Demonstrates the Company’s core values of people, learning, culture, relationships, sustainability and stewardship.
• Maintains professional and respectful behavior when in contact with customers, management, and teammates.
• Prepares a polished personal appearance, adhering to company grooming standards outlined in the Employee Handbook.
• Adheres to all company policies and procedures outlined in handbooks, manuals, and other company documents.
• Attends and participates in all scheduled meetings, training sessions, and continuing education activities.
• Takes care of all company property.
• Maintains safety, cleanliness, and sanitation standards.
• Complies with federal, state, and local laws and regulations.

Qualifications

• Must have the ability to read, speak, understand, follow written directions, and verbal instructions in English.
• Must be reachable by email and able to communicate via phone as well.
• Communicates information effectively and efficiently.
• Excellent organizational skills and attention to detail.
• Possesses a positive, results-oriented, team-player mentality.
• Ability to perform job duties and responsibilities well and maintain professionalism and composure under pressure and in a high-paced and at times stressful environment.
• Knowledge of workplace safety procedures and local Department of Health standards.
• Food Handler’s Certification or the ability to obtain in accordance with federal, state, or local regulations and/or Company policy.
• Able to work a flexible schedule in order to accommodate business levels (weekend, nights, and holiday availability required). We will endeavor to provide reasonable accommodations for sincerely held religious beliefs.
• Must be of legal age to serve alcohol.
• Certification for responsible alcohol service or ability to obtain within 6 months.
• Familiarity with restaurant management software such as point of sales, reservations management, inventory management, Microsoft Office, and Google Workspace.
• Ability to execute steps of service in adherence with company policy.
• Excellent interpersonal and customer service skills.
• Excellent communication with management and teammates.

Pay Range

New York State’s Pay Transparency Law requires employer to include a range of pay for all advertised job, promotion, or transfer opportunities.
New York Pay Range – $35–$40 USD

Benefits

• Structured, generous compensation for all positions
• Comprehensive Medical, Dental, and Vision benefits
• Flexible Spending Account/Health Savings Account
• Referral Bonus Program
• Employee Recognition Awards
• Employee Dining Discounts
• Paid Time Off

Employment and EEO Statement

550 Madison fully complies with all applicable federal, state, and local anti-discrimination laws by providing equal employment opportunities to all employees and job applicants without regard to race, color, religion, sex (including pregnancy, childbirth, and related medical conditions, sexual orientation, or gender identity), national origin, age (40 or older), disability, and genetic information (including family medical history), or any other legally protected status.

Applicants requiring a reasonable accommodation to perform the essential functions of the job should contact the Human Resources department at [e-mail].