Lumber Yard Specialist — Outdoor, Fast-Paced Customer Hero

Lincoln Creek Lumber; Centralia (WA); On-site; USD 24,000 - 25,000; Full time

Benefits offered by this job

Medical/Rx

Dental

Voluntary Vision

Life/AD&D Insurance

Employee Assistance Program (EAP)

401(k)

Paid sick time

Paid Vacation

Job summary

Lincoln Creek Lumber in Centralia, WA is hiring for a customer-focused yard associate. You’ll greet customers, plan projects, load lumber, and ensure accurate invoicing while working outdoors. The role includes forklift operation, safety adherence, and helping new hires.

Strong customer service and reliable attendance are essential, with a Friday–Tuesday schedule and bilingual Spanish desire. Benefits include medical, dental, vision, and 401(k).

Qualifications

• Outgoing and energetic personality with a customer-first approach.
• Strong customer service instincts and proactive help.
• Clear, friendly communication with customers and team.
• Reliable, punctual and team-dependent reliability.
• Organized, detail-oriented, especially loading/returns.
• Bilingual in Spanish is strongly desired.

Responsibilities

• Greet customers and guide them to what they need.
• Help customers plan projects and answer questions or route to expert.
• Load lumber into customer vehicles and verify invoices.
• Inspect returns and create accurate return slips.
• Handle concerns with empathy; resolve or elevate as needed.
• Unload deliveries and stock yard locations accurately.
• Operate a forklift and fill propane tanks.
• Keep yard clean, organized, and safe at all times.
• Stay current on monthly ads to point customers to deals.
• Communicate via radio and coordinate with the team.
• Follow safety procedures and suggest improvements.
• Mentor new hires and participate in store meetings.

Skills

Outgoing personality

Customer service instincts

Clear communication

Reliable and punctual

Organized and detail-oriented

Bilingual Spanish

Friday–Tuesday availability

Forklift operation

Tools

Forklift operation

Job description

Lincoln Creek Lumber in Centralia, WA is hiring for a customer-focused yard associate. You’ll greet customers, plan projects, load lumber, and ensure accurate invoicing while working outdoors. The role includes forklift operation, safety adherence, and helping new hires.

Strong customer service and reliable attendance are essential, with a Friday–Tuesday schedule and bilingual Spanish desire. Benefits include medical, dental, vision, and 401(k).