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Ensemble Hospitality is seeking a qualified candidate for a food and beverage service role at Bernardus Lodge & Spa. The position requires strong knowledge of food and beverages, excellent customer service skills, and the ability to multitask under pressure. This dynamic role involves active interaction with guests and maintaining high service standards in a vibrant hospitality environment.
Bernardus Lodge & Spa, Carmel Valley, California, United States of America
Posted Monday, June 2, 2025 at 7:00 AM
JOB Description
DEPARTMENT: Lucia
REPORTS TO: F&B Manager
FLSA STATUS: Non-Exempt
PREPARED BY: HR
EFFECTIVE DATE: 12/9/2024
SUMMARY:
To assure the standards that have been determined for the department as outlined in the Standard Operating Procedures are utilized throughout the daily routine. Practice active listening and communication in a timely manner to managers and captains, providing prompt and thorough follow-through. To meet and anticipate guests needs. Maintain fiscal responsibility by reducing waste and working safely. Will be proactive in increasing the customer service scores for the department, measured through comment cards.
DUTIES AND RESPONSIBILITIES:
QUALIFICATIONS:
EDUCATION/EXPERIENCE:
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met successfully to perform the essential functions of this job. Reasonable accommodations made to enable individuals with disabilities to perform the essential functions.
LANGUAGE SKILLS:
CERTIFICATES & LICENSES:
WORK ENVIRONMENT :
The work environment at Bernardus Lodge ranges from winter time lows of 20 degrees to summer time highs to 100+ degrees. While performing these duties the employee may be exposed to outdoor and inclement weather conditions.
Bernardus Lodge & Spa, Carmel Valley, California, United States of America