Lube Technician Key Holder - FT 3021

Grease-Monkey; Tyler (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

Grease-Monkey in Tyler, TX is seeking a dependable Key Holder to support daily operations, open and close the service center, and help teammates deliver efficient oil changes and basic vehicle services.

This role emphasizes leadership, safety, customer service, and process adherence. You will manage deposits, assist with inventory, maintain cleanliness, and escalate issues to management as needed.

Qualifications

• Prior experience in a service or retail environment.
• Automotive experience is a plus.
• Must be 18+ with a valid driver’s license.

Responsibilities

• Open and close the center securely and follow procedures.
• Lead the team during daily operations and ensure workflow efficiency.
• Perform basic oil changes, fluid checks, filter replacements, and other minor vehicle services.
• Maintain inventory and report stock needs to the Center Manager.
• Uphold health, safety and cleanliness standards in bays and customer areas.
• Provide outstanding customer service and resolve basic issues or complaints.

Skills

Leadership

Customer service

Dependability

Time management

Communication

Basic mechanical aptitude

Job description

Job OverviewWe’re looking for a dependable, motivated Key Holder to join our Quick Oil Change team! As the Key Holder, you’ll be responsible for opening and closing the service center, supporting daily operations, and ensuring customers receive efficient, friendly service. This is a great opportunity for someone with basic automotive knowledge and strong leadership potential.ResponsibilitiesUnlock and secure the location at the beginning and end of shiftsIn the absence of the Center Manager is responsible for daily deposits to bank and securing the location safeEnsure the security of cash from the register drawer and closure of the store safe, in accordance with established protocolsAssist in leading the team during daily operations and ensuring workflow efficiencyPerform and oversee oil changes, fluid checks, filter replacements, and other minor vehicle servicesMaintain inventory of supplies and report needs to Center ManagerUphold health, safety, and cleanliness standards in the service bays and customer areasProvide outstanding customer service and resolve basic issues or complaintsReport any anomalies to the Center Manager and/or Assistant Store Manager, in the absence of the Center ManagerEscalate unresolved matters of safety, store security or team member behaviors to District Manager, if necessaryTrain and mentor new employeesEnsure compliance with company policies and proceduresRequirementsPrior experience in a service or retail environment; automotive experience is a plusStrong work ethic, dependability, high integrity and attention to detailBasic mechanical aptitude or willingness to learnAbility to manage time and multitask in a fast-paced settingExcellent communication and customer service skillsAvailability to work flexible hours, including weekendsMust pass company background checkMust be at least 18 years old with a valid driver’s license