The Lube Technician is expected to:
- Protect the legal, financial, and moral well-being of the dealership;
- Perform lube, oil, filter, and multipoint service for customer vehicles;
- Work with team leader and teammates to support the efforts of other employees to be successful;
- Seek ways to improve business operations efficiencies and customer service.
Primary Duties:
- Ensure maximum productivity, customer service, and cost control:
- Perform all lube, oil, filter, and multi-point inspection processes to ensure proper diagnoses;
- Assess any supplemental vehicle needs;
- Perform quality service at all times and notify management of any substandard processes, parts, or procedures;
- Maintain clean vehicles during all servicing and repairs;
- Achieve customer service satisfaction through prompt and accurate service and communication;
- Maintain a clean and safe work environment at all times and adhere to all OSHA/EPA requirements;
- Perform all job duties requested by management.
- Operate with integrity:
- Demand the highest ethical standards from self and others;
- Set an example of positive attitude and professionalism, including a neat, orderly, and safe work environment;
- Maintain a neat, orderly, and safe work environment.
Job Qualifications:
- High school diploma or the equivalent recommended but not required;
- One year experience as a technician's assistant or apprentice;
- Maintain valid driver's license and MVR within company policy requirements;
- Local state VA inspection license is a plus;
Physical Requirements:
- Work performed in shop setting;
- Exposed to weather conditions and shop environment such as noise, dust, odors, fumes, chemicals, and adhesives;
- Required to lift up to 100 lbs;
- Regularly required to sit, stand, bend, reach, talk, hear, use hands and fingers, handle or operate objects, tools, or controls;
- Occasionally required to stoop, kneel, or crouch;
- Vision requirements include close, distance, peripheral, and focus adjustment;
- Operate equipment and move vehicles safely at all times.
Competencies:
- Leadership: Demonstrates ethical and followership behaviors promoting company standards, resulting in a cohesive and effective team;
- Compliance: Understands and adheres to all standards, laws, regulations, and guidelines;
- Customer Service: Provides excellent customer service through defined processes promoting efficiency, fairness, and cost-effectiveness;
- Ethics/Integrity: Conducts self professionally and courteously, demonstrating integrity and avoiding conflicts of interest;
- Oral Communication: Clearly and professionally expresses issues in positive or negative situations;
- Planning/Organizing: Prioritizes and plans work activities efficiently;
- Quality: Demonstrates accuracy and thoroughness, monitors own work for quality;
- Dependability: Consistently punctual, follows instructions, and seeks feedback for improvement;
- Safety and Security: Observes safety procedures and uses equipment properly.
Benefits Include:
Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement within the organization.
Our benefits include:
- Medical insurance
- Employee discounts on vehicle purchases, parts, and service
- Paid time off
- Recognition programs
- Continued training through the manufacturer
- Opportunities for career advancement
Joining our organization means enjoying comprehensive training, competitive pay, and excellent benefits. We offer the best in the automotive industry.
The statements above describe the general nature of the work. This is not an exhaustive list, and responsibilities may change to meet organizational needs. We are an equal opportunity employer and a drug-free workplace.
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