Lubbock 1 - eStore Curbie - Part time

H-E-B; Lubbock (TX); In loco; USD 17.000 - 22.000; Part-time

Descrizione del lavoro

H-E-B is seeking an eStore Curbie in Lubbock, TX to retrieve eCommerce orders and deliver them to customers’ vehicles. You will use a digital tool to locate orders, communicate changes, and adjust orders as needed.

Responsibilities include bagging, safe handling, sanitation, stocking bag areas, and maintaining cleanliness. You must be able to lift up to 55 lbs and operate a pallet jack as required.

Competenze

• Customer service skills required.
• Ability to communicate changes and adjustments to customers.
• Ability to prioritize and handle cross-functional tasks.
• Ability to work a flexible schedule and adapt to business needs.

Mansioni

• Retrieve and review customer orders using a digital tool.
• Communicate order changes/adjustments to customers.
• Make adjustments to orders per customer requests.
• Audit orders for bagging, quality, and completion.

Conoscenze

Customer service

Communication skills

Prioritize tasks

Flexible schedule

Formazione

Alcohol Seller's Training

Completion of required training

Descrizione del lavoro

Responsibilities Job Summary

As an eStore Curbie, you will retrieve eCommerce online orders from their put away locations and transport them to the Customer.

Key Responsibilities & Essential Functions

Customer Service: Uses a digital tool to retrieve and review customer orders

Communicates order changes / adjustments to customer

Makes necessary adjustments to orders based on Customer requests

Audits orders for bagging, quality, completion, and note following

Packages / transports/ loads groceries / merchandise from holding areas to customer vehicle

Minimizes shrink through careful handling of product

Achieves productivity standards

Sanitation / Stocking / Food Safety: Gathers baskets and picks up trash inside and outside eStore, as needed

Makes maintains / stocks bag areas

Returns product to shelf

Transfers products from slot to slot to help free up carts

Organizes carts / maintains cleanliness within the eStore

Makes maintains standards for safety and sanitation

Qualifications & Key Requirements

Age Requirement: 16+

Work Experience: Knowledge/Skills/Abilities: Customer service skills

• Required Communication skills
• Required Ability to prioritize and handle cross-functional tasks
• Required Ability to work a flexible schedule
• Required Education: Licenses/Certifications: Completion of all required training - upon hire (e.g., Alcohol Seller's Training)
• Required Physical Demands & Working Conditions: Perform in a fast-paced work environment which requires detailed work and precision Work with Customers and stay attentive to their needs Work a flexible schedule, based on business needs Work in varying conditions; work while exposed to hot, wet, and/or cold conditions Constantly walk, reach at waist, grasp Occasionally sit, stand, reach overhead, reach at shoulders, reach at knees, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, push / pull with arms, twist, pinch, perform fine motor movements Demonstrate the ability to lift 55 lbs, and manage in excess of 55 lbs** Use a manual pallet jack multiple times per day While there may be exceptions, the measurements noted are generally defined as-Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5
• 5.5 hours per 8-hour day; Occasionally: 0
• 2.5 hours per 8-hour day It is the responsibility of each individual Partner to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Last revised: 2/1/2024