LTSS Service Coordinator – Clinician (LSW, LCSW, LPN)

Elevance Health; Seven Hills (OH); On-site; USD 43,000 - 53,000; Full time

Benefits offered by this job

Comprehensive benefits package

Equity stock purchase program

401k contribution

Job summary

Elevance Health is seeking an LTSS Service Coordinator-Clinician to support members across Ohio, with a focus on Columbus. This field-based role involves direct engagement at client sites, with occasional meetings at the office as needed.

The Clinician works under the guidance of the RN to assess needs, coordinate physical health, behavioral health, social services and long-term supports, and to help manage complex cases for individuals with chronic illnesses or disabilities.

Qualifications

• Must hold an LPN/LVN, LSW, LCSW, LMSW or RN license where required by state law.
• Minimum 2 years of experience working with individuals with chronic illnesses, co-morbidities, and/or disabilities in a Service Coordinator or similar role.
• BA/BS in Health/Nursing preferred.

Responsibilities

• Manage the member's LTSS care coordination within licensure scope under the guidance of the RN.
• Conduct telephonic or face-to-face assessments to identify needs and coordinate services.
• Identify high-risk members and coordinate with care team to ensure efficient utilization of health benefits.
• Coordinate care for members with chronic conditions to address physical health, behavioral health, and social services.

Skills

Case management

Education

BA/BS in Health/Nursing

Job description

LTSS Service Coordinator – Clinician

Hiring statewide across Ohio. Must reside in the state of Ohio.

Location

This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands‑on engagement. Alternate locations may be considered if candidates reside within a commuting distance from an office.

The MyCare Ohio health plan is to deliver high‑quality, trauma informed, culturally competent, person‑centered coordination for all members that addresses physical health, behavioral health, long term services and supports, and psychosocial needs.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

The LTSS Service Coordinator-Clinician is responsible for the member's case. As required by applicable state law and contract, the Clinician contributes to the LTSS care coordination process by performing activities within the scope of licensure including, for example, assisting the responsible RN with telephonic or face‑to‑face assessments for the identification, evaluation, coordination and management of member's needs, including physical health, behavioral health, social services and long term services and supports.

How You Will Make An Impact

• Assists in identifying members for high risk complications. Obtains clinical data as directed.
• Assists in identifying members that would benefit from an alternative level of care or other waiver programs.
• Provides all information collected to the responsible RN, who verifies and interprets the information, conducts additional assessments, as necessary, and develops, monitors, evaluates, and revises the member's care plan to meet the member's needs.
• Participates in coordinating care for members with chronic illnesses, co‑morbidities, and/or disabilities as directed by responsible RN, and in conjunction with the RN, member and the health care team, to ensure cost effective and efficient utilization of health benefits.
• Decision making skills will be based upon the current needs of the member and require an understanding of disease processes and terminology and the application of clinical guidelines but do not require nursing judgment.

Minimum Requirements

• Requires an LPN/LVN, LSW, LCSW, or LMSW or license other than RN in accordance with applicable state law and Nursing Diploma or AS in Nursing or a related field and minimum of 2 years of experience in working with individuals with chronic illnesses, co‑morbidities, and/or disabilities in a Service Coordinator or similar role; or any combination of education and experience, which would provide an equivalent background.
• Current, unrestricted LPN/LVN, LSW, LCSW, LMSW or license other than RN (as allowed by state law) in applicable state(s) required.

Preferred Skills, Capabilities And Experiences

• Strong preference for case management experience with older adults or individuals with disabilities.
• BA/BS in Health/Nursing preferred.

For candidates working in person or virtually in the below locations, the salary* range for this specific position is $30.89/hr to $38.61/hr.

Location: Columbus, OH

In addition to your salary, Elevance Health offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non‑discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.

• The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education, and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

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