LTSS Service Coordinator Clinician - Elkhart County, Kosciusko County, and Marshall County, IN (LSW, LCSW, or LMSW)

The Elevance Health Companies, Inc.; Indianapolis (IN); Hybrid; USD 60,000 - 85,000; Full time

Job summary

Elevance Health is seeking a LTSS Service Coordinator Clinician to operate in the field across Elkhart, Kosciusko and Marshall counties in Indiana. You will work under an RN supervision to assess, identify needs, and coordinate care across physical health, behavioral health, and long-term services.

Your role emphasizes direct engagement, care planning, and collaboration with the health care team to ensure efficient use of benefits and high-quality member outcomes.

Qualifications

• Minimum of 2 years of experience with chronic illnesses in a Service Coordinator or similar role.
• Current, unrestricted LPN/LVN, LSW, LCSW, LMSW or license other than RN in applicable state(s).
• May require state-specific certification based on state law and/or contract.

Responsibilities

• Assist the responsible RN in identifying members for high risk complications.
• Provides all information collected to the RN, who verifies and interprets the information, conducts additional assessments, as necessary.
• Participate in coordinating care for members with chronic illnesses, co-morbidities, and/or disabilities as directed by RN.
• Develop, monitor, evaluate, and revise the member's care plan to meet the member's needs.

Skills

Field work

Care coordination

Telephonic assessments

Face-to-face assessments

Education

MA/MS in social work

LPN/LVN, LSW, LCSW, LMSW or RN-related license

Job description

Job Title

LTSS Service Coordinator Clinician

Location

Elkhart County, Kosciusko County, and Marshall County, IN

Anticipated End Date

2026-11-13

Field

This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands‑on engagement. Alternate locations may be considered if candidates reside within a commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

Job Description

LTSS Service Coordinator Clinician The candidate should reside in Elkhart County, Kosciusko County, and Marshall County, IN. The LTSS Service Coordinator Clinician is responsible for working under the direction/supervision of an RN, with overall responsibility for the member's case, as required by applicable state law and contract, contributes to the LTSS care coordination process by performing activities within the scope of licensure including, for example, assisting the responsible RN with telephonic or face‑to‑face assessments for the identification, evaluation, coordination and management of member's needs, including physical health, behavioral health, social services and long term services and supports. Decision making skills will be based upon the current needs of the member and require an understanding of disease processes and terminology and the application of clinical guidelines but do not require nursing judgment.

How you will make an impact

• Assists responsible RN in identifying members for high risk complications.
• Obtains clinical data as directed by the responsible RN.
• Assists the responsible RN in identifying members that would benefit from an alternative level of care or other waiver programs.
• Provides all information collected to the responsible RN, who verifies and interprets the information, conducts additional assessments, as necessary, and develops, monitors, evaluates, and revises the member's care plan to meet the member's needs.
• Participates in coordinating care for members with chronic illnesses, co‑morbidities, and/or disabilities as directed by responsible RN, and in conjunction with the RN, member and the health care team, to ensure cost effective and efficient utilization of health benefits.

Minimum Requirements

LPN/LVN, LSW, LCSW, or LMSW or license other than RN in accordance with applicable state law and Nursing Diploma or AS in Nursing or a related field. Minimum of 2 years of experience in working with individuals with chronic illnesses, co‑morbidities, and/or disabilities in a Service Coordinator or similar role; or any combination of education and experience, which would provide an equivalent background. Current, unrestricted LPN/LVN, LSW, LCSW, LMSW or license other than RN (as allowed by state law) in applicable state(s) required. May require state‑specified certification based on state law and/or contract.

Preferred Skills, Capabilities and Experiences

MA/MS in social work. Travels to worksite and other locations as necessary preferred.

Job Level

Non-Management Non-Exempt

Job Family

MED > Licensed/Certified - Other

Recruitment Policy

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market‑competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member‑facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Equal Employment Opportunity

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws.

Accessibility Accommodation

Applicants who require accommodation to participate in the job application process should submit the following form: Accessibility Accommodation Request Form and a member of the team will be in contact.

Senior Eligibility and Clearances

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.

Job Status Notice

NOTE: Workday keeps job postings active through 11:59:59 PM on the day before the listed end date. Example: If the end date is 3/13, the posting will automatically come down on 3/12 at 11:59:59 PM. In other words - the job is posted until 3/13, not through 3/13.

Other Information

Please visit the Contract Worker Community Page.

Equal Opportunity Employer/Disability/Veterans

Elevance Health is an Equal Opportunity Employer/Disability/Veterans.