LTSS Service Coordinator - Clinician

Elevance Health (Anthem); Tampa (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Travel opportunities

Field-based role

Job summary

Elevance Health is seeking a LTSS Service Coordinator- Clinician (Bilingual Spanish/English) to operate in the field across Florida, under RN/LSW supervision, coordinating long-term services and supports for members with chronic conditions.

The role involves telephonic/face-to-face assessments, care planning, and collaboration with the health care team to optimize outcomes and costs. Travel up to 2 hours daily is expected.

Qualifications

• Bilingual Spanish/English required or preferred.
• Minimum 2 years in coordinating care for individuals with chronic illnesses or disabilities.
• Licensure in applicable state(s) such as LPN/LVN, LSW, LCSW, LMHC or LMSW; RN not required in all cases.

Responsibilities

• Assist RN/LSW in identifying members at risk and gathering clinical data.
• Support development and monitoring of the member care plan.
• Coordinate care with health team to ensure appropriate use of benefits.
• Refer members to alternative levels of care or waiver programs as needed.
• Travel to client sites and maintain documentation in the care system.

Skills

Bilingual Spanish/English

Healthcare coordination

Telephonic assessments

Care plan development

Education

LPN/LVN license

Nursing Diploma or AS in Nursing

LSW, LCSW, LMHC, LMSW or RN license (state license)

Job description

Anticipated End Date: 2026-11-27

Position Title: LTSS Service Coordinator - Clinician

Job Description: LTSS Service Coordinator-Clinician (Bilingual in Spanish/English)

Schedule: Monday - Friday, 8 am - 5 pm EST

Location: Must reside in the state of Florida and be open to travel up to 2 hours away daily.

Location: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

The LTSS Service Coordinator- Clinician is responsible for working under the direction/supervision of an RN or a Licensed Social Worker, with overall responsibility for the member's case, as required by applicable state law and contract, contributes to the LTSS care coordination process by performing activities within the scope of licensure including, for example, assisting the responsible RN or LSW with telephonic or face‑to‑face assessments for the identification, evaluation, coordination and management of member's needs, including physical health, behavioral health, social services and long term services and supports.

How you will make an impact:

• Assists responsible RN or LSW in identifying members for high risk complications
• Obtains clinical data as directed by the responsible RN/LSW.
• Assists the responsible RN or LSW in identifying members that would benefit from an alternative level of care or other waiver programs.
• Provides all information collected to the responsible RN or LSW, who verifies and interprets the information, conducts additional assessments, as necessary, and develops, monitors, evaluates, and revises the member's care plan to meet the member's needs.
• Participates in coordinating care for members with chronic illnesses, co-morbidities, and/or disabilities as directed by responsible RN/LSW, and in conjunction with the RN or LSW, member and the health care team, to ensure cost effective and efficient utilization of health benefits.
• Decision making skills will be based upon the current needs of the member and require an understanding of disease processes and terminology and the application of clinical guidelines but do not require nursing judgment.

Minimum Qualifications:

Requires an LPN/LVN, LSW, LCSW, LMHC, or LMSW or license other than RN in accordance with applicable state law and Nursing Diploma or AS in Nursing or a related field and minimum of 2 years of experience in working with individuals with chronic illnesses, co-morbidities, and/or disabilities in a Service Coordinator or similar role; or any combination of education and experience, which would provide an equivalent background.

Current, unrestricted LPN/LVN, LSW, LCSW, LMHC LMSW or license other than RN (as allowed by state law) in applicable state(s) required.

Preferred Skills, Capabilities and Experiences:

• MA/MS in Health/Nursing preferred.
• Relevant mental health training and/or experience
• Travels to worksite and other locations as necessary preferred.
• May require state-specified certification based on state law and/or contract preferred.

Job Level:

Non-Management Non-Exempt

Job Family:

MED > Licensed/Certified - Other

Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.