LTSS Service Care Coordinator

Centene; United States; Hybrid; USD 30,000 - 52,000; Full time

Benefits offered by this job

Health insurance

401K and stock purchase plans

Tuition reimbursement

Paid time off and holidays

Flexible work arrangements (remote/hyr

Job summary

Centene is seeking a hybrid-remote Care Manager to support physically disabled/elderly waiver members across a Midwest footprint. The role involves home visits and occasional facility-based outreach, with 50-75% travel within northwestern Illinois counties.

Requires a Bachelor's degree and 1 year of related experience. Pay ranges between $22.94 and $38.79 per hour, with comprehensive benefits including health coverage, retirement plans, tuition reimbursement, and PTO.

Qualifications

• Requires a Bachelor's degree and 1 year of related experience.
• Preference will be given to applicants with waiver, case management, advocacy or home visits/community travel experience.

Responsibilities

• Assesses member needs, resources, and develops care plans to achieve quality, cost-effective outcomes.
• Coordinates between member, family, and care providers to ensure access to services.
• Provides education to members and caregivers about procedures, services, and benefits.
• Documents and maintains member information to ensure regulatory compliance.
• Performs on-site visits to assess needs and assist with service access.
• Ensures continuity of care and communicates opportunities to improve service delivery.

Skills

Waiver experience

Case management

Advocacy

Home visits

Community travel

Education

Bachelor's degree

Job description

Jul 7, 2026

$22 - $38/hour

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.

• Caseload: Physical Disability & Aging Waiver Members
• Schedule: Monday through Friday, 8-5 pm CT with hour lunch ***

***NOTE: This is a hybrid-remote role with 50-75% local travel for (1) home visits focusing on Physically Disabled/Elderly waiver services as well as (2) visits to assist members residing in Supportive Living facilities (SLF) occasionally. Preference will be given to applicants with waiver, case management, advocacy or home visits/community travel experience who reside in the following northwestern Illinois Counties: Jo Daviess, Carroll, Whiteside, Rock Island, Mercer, Henry, Bureau (mainly Quad City area). Rock Island County, IL highly preferred.

Position Purpose: Assists in developing, assessing, and coordinating holistic care management activities to enable quality, cost-effective healthcare outcomes. May develop or assist with developing personalized service care plans/service plans for long-term care members and educates members and their families/caregivers on services and benefits available to meet member needs.

• Evaluates the needs of the member, the resources available, and recommends and/or facilitates the plan for the best outcome
• Assists with developing ongoing long-term care plans/service plans and works to identify providers, specialist, and/or community resources needed for long-term care
• Coordinates as appropriate between the member and/or family/caregivers and the care provider team to ensure identified services are accessible to members
• Provides resource support to members and their families/caregivers for various needs (e.g. employment, housing, participant direction, independent living, justice, foster care) based on service assessment and plans
• Monitors care plans/service plans, member status and outcomes, as appropriate, and provides recommendations to care plan/service plan based on identified member needs
• Interacts with long-term care healthcare providers and partners as appropriate to ensure member needs are met
• Collects, documents, and maintains long-term care member information and care management activities to ensure compliance with current state, federal, and third-party payer regulators
• May perform on-site visits to assess member's needs and collaborates with providers or resources, as appropriate
• Provides and/or facilitates education to long-term care members and their families/caregivers on procedures, healthcare provider instructions, service options, referrals, and healthcare benefits
• Provides feedback to leadership on opportunities to improve and enhance quality of care and service delivery for long-term care members in a cost-effective manner
• Performs other duties as assigned
• Complies with all policies and standards

Education/Experience: Requires a Bachelor's degree and 1 year of related experience.

For Illinois Plan Only: In addition to the requirements above the employee working on

Physically Disabled/Elderly
Candidate must meet one of the 3 following criteria:

• RN licensed in Illinois.
• Bachelor or Master’s Degree prepared in human services related field. Bachelor’s degree in Human Services related field defined as: Child, Family and Community Services, Early Child Development, Guidance and Counseling, Home Economics- Child and Family Services, Human Development Counseling, Human Service Administration, Human Services, Master of Divinity, Pastoral Care, Pastoral Counseling, Psychiatric Nursing, Psychiatry, Psychology, Public Administration, Rehabilitation Counseling, Social Science, Social Services/Social Work or Sociology.
• LPN with one (1) year experience in conducting comprehensive assessments and provision of formal service for the elderly
  

Pay Range: $22.94 - $38.79 per hour

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

Transforming the health of the communities we serve, one person at a time.

Centene Corporation is a leading healthcare enterprise providing affordable, high-quality services to underserved populations through local health plans and government-sponsored programs.