LTSS Service Care Coordinator

Centene Corp.; Town of Texas (WI); Hybrid; USD 32,000 - 53,000; Full time

Job summary

Centene Corp. is seeking a LTSS Service Care Coordinator to work in a remote Texas setting.

The role involves developing and coordinating holistic long-term care plans, educating members and families on available services and benefits, and collaborating with providers to ensure access to needed resources. Applicants should have a Bachelor’s degree and at least one year of related experience; direct work with vulnerable populations is a plus.

Qualifications

• Requires a Bachelor's degree and 1 year of related experience.
• Equivalent experience through applicable knowledge and duties may be considered.
• Direct experience with individuals who have disabilities or vulnerable populations is preferred.

Responsibilities

• Assists in developing, assessing, and coordinating holistic care management activities.
• Develops long-term care service plans and educates members and families on options.
• Evaluates member needs, resources, and plans for best outcomes.
• Coordinates between member, family, and care provider teams to ensure access to services.
• Provides resource support for employment, housing, independent living, and care needs.
• Monitors plans and outcomes and reports recommendations to leadership as appropriate.
• May perform on-site visits to assess needs and collaborate with providers.
• Ensures documentation and compliance with state, federal, and payer regulations.

Skills

Care coordination

Resource coordination

Member education

Interpersonal communication

On-site assessment

Education

Bachelor's degree

Job description

## LTSS Service Care CoordinatorApply: Remote-TX: Full time: Posted Today: End Date: October 1, 2026 (2 days left to apply): 1662346**Position Purpose:** Assists in developing, assessing, and coordinating holistic care management activities to enable quality, cost-effective healthcare outcomes. May develop or assist with developing personalized service care plans/service plans for long-term care members and educates members and their families/caregivers on services and benefits available to meet member needs. **Key Details**: This is an inbound call center position. You must reside in the state of Texas. * Evaluates the needs of the member, the resources available, and recommends and/or facilitates the plan for the best outcome* Assists with developing ongoing long-term care plans/service plans and works to identify providers, specialist, and/or community resources needed for long-term care* Coordinates as appropriate between the member and/or family/caregivers and the care provider team to ensure identified services are accessible to members* Provides resource support to members and their families/caregivers for various needs (e.g. employment, housing, participant direction, independent living, justice, foster care) based on service assessment and plans* Monitors care plans/service plans, member status and outcomes, as appropriate, and provides recommendations to care plan/service plan based on identified member needs* Interacts with long-term care healthcare providers and partners as appropriate to ensure member needs are met* Collects, documents, and maintains long-term care member information and care management activities to ensure compliance with current state, federal, and third-party payer regulators* May perform on-site visits to assess member's needs and collaborates with providers or resources, as appropriate* Provides and/or facilitates education to long-term care members and their families/caregivers on procedures, healthcare provider instructions, service options, referrals, and healthcare benefits* Provides feedback to leadership on opportunities to improve and enhance quality of care and service delivery for long-term care members in a cost-effective manner* Performs other duties as assigned* Complies with all policies and standards**Education/Experience:** Requires a Bachelor's degree and 1 year of related experience. Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position. Direct experience working with individuals who have disabilities and/or with vulnerable populations who have chronic or complex conditions, including children and young adults within three of the last five years. Other state specific requirements may apply. required.Pay Range: $22.94 - $38.79 per hour **At Centene, we connect people to the care they need to live healthier lives — and the work you do here makes that impact real every day.** You’ll take on meaningful challenges that directly support individuals, families, and communities, building your skills while making healthcare more accessible and effective. It’s work with a purpose you can see, backed by a team committed to improving lives well beyond the workday.Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.