LTSS Care Manager

Trillium NC; Bismarck (ND); Remote; USD 54,000 - 69,000; Full time

Job summary

A healthcare management organization seeks a Care Manager to provide services for individuals with disabilities. The ideal candidate will have experience in care coordination and a relevant degree. The role offers remote work flexibility and an opportunity to positively impact communities in North Carolina.

Benefits

Health Insurance with no premium

24 days PTO plus holidays

401k with employer match

Flexible Spending Accounts

Qualifications

• Must meet Qualified Professional (QP) status.
• Fully licensed by NC governing board regulating Human Services professions.
• Two years of prior LTSS and/or HCBS coordination experience.

Responsibilities

• Facilitate person centered planning meetings to coordinate care.
• Assist participants in gaining access to LTSS services.
• Provide education and support to members.

Skills

Assessment and monitoring

Care coordination

Communication skills

Education

Master’s degree in a human service field

Bachelor’s degree in a human service field

Job description

Overview

Pay Plan Title: Care Manager

Working Title : LTSS Care Manager

Cost Center: 8500/Plan Based Care Management

FLSA Status: Non-Exempt

Posting Salary Range: $54,106 - $68,173

Office Location: Remote within Trillium’s Catchment of North Carolina.

Counties included: Anson, Bertie, Beaufort, Bladen, Brunswick, Camden, Chowan, Carteret, Columbus, Craven, Currituck, Dare, Duplin, Edgecombe, Gates, Greene, Guilford, Halifax, Hertford, Hoke, Hyde, Jones, Lee, Lenoir, Martin, Montgomery, Moore, Nash, New Hanover, Northampton, Onslow, Pamlico, Pasquotank, Pender, Perquimans, Pitt, Randolph, Richmond, Robeson, Sampson, Scotland, Tyrrell, Warren, Washington, Wayne, Wilson.

Posting Details

Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) that manages serious mental health, substance use, traumatic brain injury, and intellectual/developmental disability services in North Carolina. Serving in 46 counties, we help individuals and their families strengthen well-being and build foundations for a healthy life.

Join our team as we empower others to live their best lives by providing access to quality healthcare. We offer a challenging, engaging work environment where staff take home more than a paycheck. Every day, we see the results of our dedication – in the smiles of children on our accessible playgrounds and in the pride on the face of an adult cooking a meal for the first time. Working at Trillium Health Resources is more than just a job; it is an opportunity to make a direct impact on the communities we serve.

At Trillium, we know that empowering others begins with supporting and developing our team. That’s why we offer competitive benefits and work-from-home flexibility so that our employees thrive outside of the office. We’re also committed to building a diverse, inclusive culture where all employees have the potential to grow professionally and personally.

What We’re Looking For

Trillium Health Resources has a career opening for a Long Term Services/Support (LTSS) Care Manager to join our team. The LTSS Care Manager is responsible for providing care management to members having a primary Intellectual or Developmental Disability, which may include a secondary mental health or substance abuse, and/or complex medical/physical health need. This position requires a dynamic, proactive approach to assessment, monitoring and complex coordination of care, to ensure quality support and consistent adherence to waiver requirements. The LTSS Care Manager assists members who are eligible for Long Term Services Supports and who are eligible for 1915 (I) services.

If you are looking for a unique opportunity to make a tangible impact on the lives of others, apply today!

On a typical day, you might:

• Facilitate person centered planning meetings to coordinate care and services.
• Identify, coordinate, and assist participants in gaining access to needed LTSS services and other Covered Services, as well as non-covered medical, social, housing, educational, and other services and supports.
• Assist with completion of 1915 (I) assessments per member needs.
• Inform participants about available LTSS required needs assessments, the care plan process, service alternatives and service delivery options.
• Provide education and support to members in learning about and exercising rights and responsibilities, and grievance process.
• Complete Discovery activities (information gathering and assessment) as a component of the planning process.
• Assist members/legally responsible persons in choosing service providers, ensuring objectivity.

Employee Benefits:

Trillium knows that work/life balance is important. That’s why we offer our employees competitive benefits and flexibility that is second to none. Take a look at what we have to offer:

• Typical working hours are 8:30am-5pm
• A remote work option available for most positions
• Health Insurance - no premium for employee coverage
• Flexible Spending Accounts
• Paid Time Off (PTO) of 24 days, plus 12 paid holidays within first year of employment
• NC Local Government retirement pension. This is a defined-benefit retirement plan that will pay you a monthly amount upon retirement, for the rest of your life, with as little as five years of service. For more information, go to: LGERS handbook (local-governmental employees retirement system)
• 401k with 5% employer match & immediate vesting
• Public Service Loan Forgiveness Qualifying Employer

Qualifications

Education/Experience:

• Must meet Qualified Professional (QP) status.
• Fully licensed by the NC governing board regulating Human Services professions; OR
• Fully licensed RN who is licensed to practice in the state of NC by the NC Board of Nursing who also has four (4) years of full-time experience with the MH/DD/SA population served; OR
• A graduate with a Master’s degree in a human service field and one year of full-time MH/DD/SA experience; or a substance abuse professional with one year of supervised experience in alcoholism and drug abuse counseling.
• A graduate with a bachelor’s degree in a human service field and two years of MH/DD/SA experience; or a substance abuse professional with two years of supervised experience in alcoholism and drug abuse counseling.
• A graduate with a bachelor’s degree in a field other than human services and four years of MH/DD/SA experience; or a substance abuse professional with four years of supervised experience in alcoholism and drug abuse counseling.

Additionally

If serving members with LTSS needs, the care manager must meet the minimum QP requirements defined above and shall have at least two (2) years of prior LTSS and/or HCBS coordination, care delivery monitoring and care management experience.

License/Certification: May be accepted as noted above. Must have a valid driver’s license.

Location: Must reside in NC to be considered for remote status. Must be able to travel within catchment as required. Remote within Trillium’s Catchment of North Carolina. Counties included: Anson, Bertie, Beaufort, Bladen, Brunswick, Camden, Chowan, Carteret, Columbus, Craven, Currituck, Dare, Duplin, Edgecombe, Gates, Greene, Guilford, Halifax, Hertford, Hoke, Hyde, Jones, Lee, Lenoir, Martin, Montgomery, Moore, Nash, New Hanover, Northampton, Onslow, Pamlico, Pasquotank, Pender, Perquimans, Pitt, Randolph, Richmond, Robeson, Sampson, Scotland, Tyrrell, Warren, Washington, Wayne, Wilson.

Deadline for application: Posting will remain open until filled

How to apply: To be considered for employment, all candidates are required to submit an application through ADP and upload a current resume. Your resume must provide your level of education and detailed work experience, including:

• Employer Name
• Dates of service (month & year)
• Average number of hours worked per week
• Essential duties of the job as related to the position you’re applying for
• Education
• Degree type
• Date degree was awarded
• Institution
• Licensure/certification, if applicable

After submitting your application: Your resume will be reviewed to ensure that your skills and experience meet the essential criteria for the role you have applied for.

Communication: You will be notified by HR on the status of your application as appropriate. All applicants will receive a final email when the recruitment cycle for the position has closed.

Talent Community: Join our Talent Community through our ADP career center to stay informed about positions you may qualify for. Remember to keep an updated resume in the Talent Community profile.

EEO/Drug-Free Workplace: The diversity of the communities we serve is reflected in our employees. Trillium Health Resources is an Equal Employment Opportunity (EEO) employer. Trillium Health Resources is a drug-free workplace. Candidates are required to pass a drug test as a condition of employment.

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