LTL Specialist / Logistics Account Coordinator

ZipRecruiter; Overland Park (KS); On-site; USD 50,000 - 70,000; Full time

Job summary

A logistics company located in Overland Park, KS, seeks an LTL Specialist / Logistics Account Coordinator. This role involves managing client relationships, coordinating logistics schedules, and ensuring service excellence. Candidates should have a minimum of 2 years' experience in logistics, with strong communication and problem-solving skills. The company offers competitive compensation along with health insurance and career growth opportunities.

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Flexible Schedule

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Parental Leave

Hands on Training

Career Growth Opportunities

Retirement Plan

Gym Membership

Paid Holidays

Annual Bonus

Qualifications

• Minimum 2 years of experience in logistics specializing in LTL.
• Strong analytical and problem-solving abilities to handle logistics challenges efficiently.
• Ability to work collaboratively within a team and establish positive working relationships.

Responsibilities

• Serve as the secondary or primary point of contact for clients.
• Manage logistics schedules, LTL shipments, and delivery timelines.
• Address and resolve client issues promptly.
• Develop and maintain strong relationships with clients.
• Ensure all LTL logistics operations are accurately documented.
• Collaborate with LTL transportation vendors to optimize services.
• Identify and implement process improvements.

Skills

Communication Skills

Problem-Solving

Organizational Skills

Attention to Detail

Tools

Logistics Management Software

Microsoft Office Suite

Job description

Job DescriptionJob Description

Join Muse Freight, a dynamic player in the transport and logistics sector, located in Overland Park, KS. We are in search of a passionate LTL Specialist / Logistics Account Coordinator to be a key part of our driven team. As a company deeply rooted in the rich culture of Kansas City, we pride ourselves on fostering strong relationships with our clients and creating a positive work environment where growth and innovation thrive. In this role, you will be the vital link between our operations and our valued clients, ensuring seamless logistics solutions. Dive into a challenging and rewarding position where your dedication and hard work will be recognized and rewarded. If you are eager to advance your career with a company that values excellence and professional development, Muse Freight is the place for you. We offer not only a fulfilling career but also a chance to be part of a collaborative and forward-thinking team. Join us in maintaining our reputation as leaders in logistics.

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Flexible Schedule

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Parental Leave

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Gym Membership

Paid Holidays

Annual Bonus

Responsibilities

Account Management: Serve as the secondary or primary point of contact for clients, ensuring their LTL logistics needs are met with exceptional service.

Coordination: Manage logistics schedules, LTL shipments, and delivery timelines to meet client requirements efficiently.

Problem Solving: Address and resolve client issues promptly, ensuring minimal disruption to services.

Relationship Building: Develop and maintain strong relationships with clients, enhancing customer satisfaction and loyalty.

Documentation: Ensure all LTL logistics operations are accurately documented and reported.

Vendor Management: Collaborate with LTL transportation vendors to optimize service offerings and delivery efficiency.

Continuous Improvement: Identify and implement process improvements to enhance LTL service delivery and client experience.

Requirements

Experience: Minimum 2 years of experience in logistics (specializing in LTL), supply chain management, or a similar role.

Communication Skills: Excellent communication and interpersonal skills are essential for effective client interactions.

Problem-Solving: Strong analytical and problem-solving abilities to handle logistics challenges efficiently.

Technology Proficiency: Competent in using logistics management software and Microsoft Office Suite.

Team Dynamics: Ability to work collaboratively within a team and establish positive working relationships.

Organizational Skills: Strong organizational and time management skills to handle multiple accounts effectively.

Attention to Detail: High attention to detail to ensure accuracy in data and documentation.