LTH Assistant National Account Manager

Corpay Technologies; Sound Beach (NY); Remote; Full time

Job summary

A leading company is searching for an LTH Assistant National Account Manager to support their Lodging division. In this remote role, you will liaise between ALE adjusters and manage claims related to long-term housing. The position requires strong organizational and communication skills alongside relevant experience, providing an opportunity to grow within a dynamic environment.

Benefits

Medical, Dental & Vision benefits available

Automatic enrollment into 401k plan

Virtual fitness classes offered company-wide

Robust PTO offerings

Employee discounts with providers

Fun culture with contests and prizes

Qualifications

• Strong ALE Solutions experience preferred, particularly in housing.
• Experience in customer service roles beneficial.
• Polished communication skills necessary.

Responsibilities

• Support management of assigned accounts as a point of contact.
• Monitor claims processes and client relations efficiently.
• Assist in various administrative duties and act as back-up.

Skills

Communication

Problem-solving

Multitasking

Organization

Education

Bachelor’s Degree

Tools

Microsoft Office Excel

Microsoft Office Word

Microsoft Outlook

ACT program

Job description

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What We Need

Corpay is currently looking to hire a Assistant Long Term Housing National Account Manager within our ALE Solutions division. This position falls under our Lodging line of business and is a remote position. In this role, you will act as an ALE adjuster liaison for long term housing claims. You will report directly the Senior Manager of Customer Success. The required shift for this open role is 9 AM-6 PM.

Virtual Req #11789

Tuesday, June 24, 2025

What We Need

Corpay is currently looking to hire a Assistant Long Term Housing National Account Manager within our ALE Solutions division. This position falls under our Lodging line of business and is a remote position. In this role, you will act as an ALE adjuster liaison for long term housing claims. You will report directly the Senior Manager of Customer Success. The required shift for this open role is 9 AM-6 PM.

How We Work

As an Assistant LTH National Account Manager, Corpay will set you up for success by providing:

• Full, home office set up
• Company-issued equipment + remote access
• Formal, hands-on training
  
  

Role Responsibilities

The responsibilities of the role will include:

• Support the National Account Manager with management of assigned accounts
• Serve as a point of contact for assigned insurance carriers and adjusters
• Act as the first back-up when National Account Manager is away from their desk, out of the office, or in need of assistance with NAM duties.
• Ensure the proper coordination/communication with other team members who provide the policyholder with services, including but not limited to hotel coordinators, relocation specialists, furniture, move-out coordinators, and bookkeeping.
• Assist with the execution of the claims process per carrier contract terms including but not limited to:
• Intaking new claim information and entering into ACT database accurately
• Maintaining complete and accurate records of file activities
• Assisting as needed with housing placement processes such as FRVs, preapps, paperwork, and check requests
• Monitoring expiring leases and pursuing extension approvals as needed for policyholders
• Monitoring ALE limits
• Billing claims in a timely manner, following applicable processes and requirements
• Addressing issues pertaining to customer care department activities and follow up until resolution
• Gathering necessary paperwork to send with invoices to adjusters
• Billing furniture add-ons as needed after the initial billing
• Answering adjuster questions and addressing concerns in a timely manner
• Maintain ACT Placement Database and customer information accurately
• Provide additional coverage of shifts during peak volume (CATS) and participation in the rotating back-up Saturday coverage as applicable
• Performance of other duties as assigned
  

Qualifications & Skills

• ALE Solutions experience strongly preferred, especially experience in the housing division
• Bachelor’s Degree preferred
• Computer proficiency in Microsoft Office Excel, Word, and Outlook
• ACT program experience
• Polished and professional demeanor
• Excellent verbal & written communication skills
• Organization
• Multitasking
• Working well both individually and with a team
• Problem-solving and critical thinking
• Ability to work under pressure effectively and efficiently
• Attention to detail and accuracy
• Ability to mentor other staff members
• Exhibition of strong business acumen and sound judgement
• Ability to establish and maintain healthy working relationships among team members in the course of work
• Willingness to work additional hours in order to meet tight deadlines
• Ability to prioritize tasks and delegate them when appropriate
  
  

Benefits & Perks

• Medical, Dental & Vision benefits available the 1st month after hire
• Automatic enrollment into our 401k plan (subject to eligibility requirements)
• Virtual fitness classes offered company-wide
• Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time
• Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
• Philanthropic support with both local and national organizations
• Fun culture with company-wide contests and prizes
  
  

This salary range is provided for locations which require such disclosure. Where a position or applicant may fall in a particular wage range varies depending on a number of factors, including but not limited to skill sets, experience, training, licensure and certifications (if applicable), and other business and organization needs. The disclosed range has not been adjusted for the applicable geographic markets. At Corpay, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. An estimate of the minimum and maximum salary range is 24.00-26.00/hour.

Equal Opportunity/Affirmative Action Employer

Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law.If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department. For more information about our commitment to equal employment opportunity and pay transparency, please click the following links:EEOandPay Transparency.

Other details

• Job Family Customer Service
• Pay Type Hourly
• Employment Indicator Employee
  
  

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Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  IT Services and IT Consulting

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