LPN: Military Referral Management Specialist

International SOS group; Tacoma (WA); On-site; USD 41,000 - 43,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401k plan

Paid time off

Annual bonus

Job summary

International SOS Government Medical Services in the United States is seeking a Licensed Practical Nurse (LPN) to support specialty referral management for military healthcare beneficiaries. This role leverages nursing expertise, clinical judgment, and care coordination to guide patients through referrals using MHS GENESIS and other systems. Schedule is Monday to Friday, 8:00 a.m.-5:00 p.m.

PT. Compensation ranges from $29.49 to $31.04 per hour.

Qualifications

• Graduate of an accredited nursing program approved by the appropriate state agency.
• Current, valid, unrestricted nursing license, with good standing in the past 10 years.
• Full-time employment in nursing for the last 12 months.
• Knowledge and computer literacy to interpret and apply medical care criteria, such as InterQual or Milliman Ambulatory Care Guidelines.
• Knowledge of CHCS, MHS GENESIS, TRICARE, and other military healthcare systems, along with referral management experience.
• Proficiency with Microsoft Office applications, including Word, Excel, and Outlook; strong critical thinking, attention to detail, medical ethics, communication, telephone etiquette, and customer service skills.

Responsibilities

• Process, review, and disposition specialty care referrals in accordance with established procedures and healthcare guidelines.
• Research clinical histories, chart notes, claims, and supporting documentation to evaluate and resolve referral requests.
• Identify and correct referral processing errors, request additional clinical documentation, and close expired referrals as directed.
• Use MHS GENESIS secure messaging and other healthcare systems to document, track, and manage referral activity.
• Respond to patient inquiries regarding referral status, conduct outbound calls, and resolve referral-related concerns.
• Maintain accurate records, protect patient information, and follow applicable healthcare privacy and quality standards.

Skills

Clinical nursing

Referral coordination

Patient communication

Education

LPN license (state approved)

Tools

MHS GENESIS

CHCS

TRICARE

Microsoft Office

Job description

International SOS Government Medical Services in the United States is seeking a Licensed Practical Nurse (LPN) to support specialty referral management for military healthcare beneficiaries. This role leverages nursing expertise, clinical judgment, and care coordination to guide patients through referrals using MHS GENESIS and other systems. Schedule is Monday to Friday, 8:00 a.m.-5:00 p.m.

PT. Compensation ranges from $29.49 to $31.04 per hour.