LPN | Licensed Practical Nurse | Care Access Line

Midland Care Connection, Inc.; Topeka (KS); On-site; USD 48,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Dental, vision, and Rx plans

FSA/HSA with employer contributions

PTO and Holidays

403(b) retirement plan

Life/AD&D insurance

Job summary

Midland Care Connection in Topeka, KS is seeking a Care Access Line Nurse to serve as the initial contact for individuals seeking information and access to services. You will assess patient and family needs through telephone interviews and clinical assessments, coordinate referrals, and support admissions across care settings.

As an LPN, you will provide nursing guidance, document care, and ensure timely, compassionate access to services while supporting organizational growth.

Qualifications

• Current, unrestricted LPN license in Kansas.
• Knowledge of nursing principles and pain management.
• Ability to assess patient and family needs, recognize urgent situations, and communicate concerns.
• Strong communication and interpersonal skills, with the ability to interact professionally with patients and families.

Responsibilities

• Provide information about available programs and services.
• Coordinate referrals and admissions across care settings.
• Complete documentation and provide nursing guidance and emotional support.
• Identify urgent needs and facilitate timely access to services.

Skills

Nursing basics

Pain management

Crisis intervention

Communication skills

Patient counseling

Education

LPN license (Kansas)

Job description

Job Details: Job Location: Topeka, KS 66606, Position Type: Full Time, Job Shift: Day, Midland Care Connection

Midland Care Connection is a not-for-profit, community-based organization dedicated to helping older adults and seriously ill individuals stay independent and supported in their homes. Established in 1978, we offer a full continuum of care, including hospice, palliative care, home health, grief and loss counseling, and our signature PACE (Program of All-Inclusive Care for the Elderly) program. Our mission centers on "meeting individual needs through innovative care solutions," and we serve people across multiple counties in northeast Kansas.

Care Access Line

The Care Access Line at Midland Care Connection serves as a central point of contact for individuals, families, and community members seeking information about care and support services. The team helps callers navigate available programs, connects them with the appropriate departments, and facilitates access to resources based on their needs. By providing responsive, compassionate assistance and coordinating communication across service areas, the Care Access Line helps individuals understand their options and take the next steps toward receiving care. This function supports Midland Care Connection’s mission of connecting people with services that improve quality of life and provide compassionate care throughout their journey.

Care Access Line Nurse

The Care Access Line Nurse serves as the initial point of contact for individuals and families seeking services through Midland Care Connection. This position provides information about available programs, assesses patient and family needs through telephone interviews and clinical assessments, and determines the most appropriate services and level of care. Responsibilities include coordinating referrals and admissions, completing documentation, providing nursing guidance and emotional support, identifying urgent needs, and facilitating communication among patients, families, healthcare providers, and interdisciplinary teams. The nurse may also provide direct patient care and conduct visits across care settings as needed, ensuring compassionate, timely, and coordinated access to services while supporting efficient admissions and organizational growth.

Hours

2-12 hour shifts | Monday - Thursday + 1-12 hour shift | Fridays

Qualifications: Required

• Current, unrestricted Licensed Practical Nurse (LPN) license in the state of Kansas
• Demonstrated knowledge of nursing principles and practices, including pain and symptom management, crisis intervention, and patient and family counseling
• Ability to assess patient and family needs, recognize changes in condition or urgent situations, and communicate concerns appropriately to support timely interventions and continuity of care
• Strong communication and interpersonal skills, with the ability to interact compassionately and professionally with patients, families, healthcare providers, and interdisciplinary team members from diverse backgrounds
• Ability to provide emotional support, gather relevant clinical information, and help patients and families understand available care options and services
• Valid Kansas or Missouri driver’s license, current automobile liability insurance, and a motor vehicle record (MVR) that meets Midland Care Connection’s insurability standards
• Reliable transportation and the ability to travel to patient homes and other care settings as needed to fulfill job responsibilities

Preferred

• Two to three years of nursing experience in home health care or hospice, with an understanding of the unique clinical, emotional, and support needs of patients and families receiving these services
• Experience conducting patient assessments, coordinating care, supporting admissions, and communicating with interdisciplinary healthcare teams
• Familiarity with end-of-life care, symptom management, patient and family education, and community-based healthcare resources
• Experience working in a fast-paced clinical environment that requires sound judgment, effective prioritization, timely documentation, and coordination of multiple patient and family needs

What’s in it for you?

• Health insurance options for employees and dependents
• Dental, vision, and prescription drug plans
• Flexible Savings Accounts (FSA) or Health Savings Accounts (HSA), with employer contributions
• Paid Time Off (PTO), Personal and Taking Care of You Days
• Holiday pay (six holidays per year)
• 403(b) ERISA Retirement Plan, match provided
• Free group life and AD&D insurance of $20,000
• On-site education center to provide professional development and CEU credits
• Free Employee Assistance Program (EAP) for employees and dependents
• Paid monthly volunteer time at non-profit organizations
• Uniform Allowance Program

Midland Care Connection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.