LPN / Health Information Manager

Signature HealthCARE, LLC; Lexington (KY); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical, Dental & Vision Coverage

HSA & FSA

PTO & Holiday Incentive Pay

Tuition Reimbursement & Discounts

Student Debt Assistance

Uniform Allowance

Pay Advances

Job summary

Signature HealthCARE, Mayfair Manor in Lexington, KY, seeks a Health Information Management professional to oversee medical records and serve as Compliance Liaison.

You will manage the records lifecycle, ensure regulatory compliance, and coordinate with hospitals and providers. RHIT/RHIA preferred; two years in healthcare required; strong analytical and IT skills with EMR/MatrixCare.

Join a team committed to high-quality outcomes and a robust benefits package.

Qualifications

• Associates degree or higher in Health Information Management, Healthcare Administration, or related field from an accredited college is required.
• RHIT or RHIA credential is preferred.
• Minimum of two years experience in a health care facility; SNF or long‑term care setting preferred.
• Knowledge of legal, ethical, and professional practice standards in Health Information Management.
• Knowledge of medical terminology, anatomy and physiology, and regulatory requirements.
• Strong analytical, critical thinking, and problem‑solving skills.
• Proficiency with Microsoft Word, Excel, PowerPoint, and Outlook; EMR and MatrixCare experience preferred.

Responsibilities

• Maintain residents’ medical records in accordance with facility policies and regulatory requirements.
• Serve as the designated Compliance Liaison for the facility.
• Audit and ensure accuracy, timeliness, and confidentiality of medical records throughout their lifecycle.
• Coordinate record requests and respond to approved requests per policy.
• Assist compliance officer with annual risk assessments and education, and distribute policies and newsletters.
• Support staff with health information standards and regulatory requirements.

Skills

Analytical thinking

Critical thinking

Problem-solving

Education

Associate degree or higher in Health Information Management, Healthcare Administration, or related field

RHIT or RHIA credential preferred

Tools

EMR (Electronic Medical Records)

MatrixCare

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

About Us

Mayfair Manor is a 98-bed skilled nursing facility in Lexington, Kentucky. We offer a wide array of services and programs from physical, occupational, and speech therapies, to short-term and long-term skilled nursing care services. The vision, to radically change the landscape of healthcare, forever. Through education and empowerment, we earn the trust of every patient, family member, and the community we serve.

Signature HealthCAREis a family-based healthcare company offering integrated services across multiple states. Our continuum of care includes skilled nursing, rehabilitation, assisted and memory care, and home-based services supported by innovative technologies like telehealth and Care.ai-enabled solutions.

We are committed to advancing person-directed care and quality outcomes. Many of our facilities continue to receive high performance ratings and accreditations. As an award-winning organization recognized over the years by national outlets such as U.S. News & World Report, we take pride in fostering compassionate care environments and being an employer of choice in the healthcare industry.

Overview

Assist in maintaining residents’ medical records in accordance with facility policies and with state and federal regulations; Serve as the designated Compliance Liaison for the facility.

How you Will make a difference

• Meet the physical and sensory requirements stated below and be able to work in the environment described.
• Exhibit positive customer service both to internal and external customers.
• Identify and participate in process improvement initiatives that improve customer experience, enhance workflow, and/or improve the work environment.
• Other special projects and duties, as assigned.

Health Information Oversight

• Manage all aspects of medical records throughout its lifecycle, including admission through discharge, and retention in long-term storage where applicable. Ensure accuracy, timeliness, completeness, security, and regulatory compliance.
• Upload paper-based patient records to the electronic chart promptly upon receipt.
• Maintain organized auxiliary clinical and administrative records in compliance with company retention policy to support legal discovery, reporting, and internal reference.
• Manage long‑term storage of paper documents by labeling and preparing files, and sending records to offsite storage, in accordance with retention schedules. Assist in locating information housed in long- term storage, and place orders to retrieve requested information as needed.
• Follow up with hospitals and external providers to obtain documentation after transfers or appointments, ensuring timely inclusion in the patient chart.
• Track and follow up on physician visits to ensure regulatory compliance; obtain missing visit notes from providers and elevate delays to facility management for resolution.
• Conduct routine audits to verify required documentation; present findings in daily morning meetings, follow up on deficiencies, and integrate results into QAPI reporting.
• Coordinate all record requests by forwarding to facility management within 24 hours of receipt and communicating with requestors as needed.
• Respond to approved medical record requests by retrieving and releasing records in accordance with company policy and confidentiality standards.
• Serve as a subject matter expert for staff and leadership on standards and regulations related to health information management.

Compliance Liaison Duties

• Act as Compliance Liaison for facility
• Assist, when requested, in the:
  - Annual Compliance risk assessment process by reminding stakeholders to complete the annual survey;
  - Completion of annual Compliance education by reminding stakeholders of the due date;
  - Periodic distribution of the code of conduct and compliance policies;
  - Monthly distribution of Compliance Newsletter and Compliance Tips to stakeholders;
  - Compliance investigations, by escalating allegations of violations of the Code of Conduct or policies to the compliance office;
• Function as a communication channel to and from the compliance office and assist compliance officer with addressing compliance questions.

What you Need to make a Difference

• Associates degree or higher in Health Information Management, Healthcare Administration, or related field from an accredited college is required. Extensive experience in Health Information may be considered in lieu of a degree.
• Registered Health Information Technician or Administrator (RHIT or RHIA) credential is preferred.
• Minimum of two years (2) experience in a health care facility required; Skilled nursing facility or other long‑term care setting with Health Information Management experience is preferred.
• Knowledge of legal, ethical, and professional practice standards as they apply to Health Information Management.
• Knowledge of medical terminology, anatomy and physiology, and regulatory requirements.
• Possess strong analytical, critical thinking, and problem‑solving skills.
• Demonstrate intermediate to advanced skills in Microsoft Word, Excel, Power Point and Outlook; Experience with EMR and/or MatrixCare preferred.
• Highest level of professionalism and personal integrity with the ability to use independent judgement and maintain confidentiality.

Our exceptional Benefits Package and Signature Perks include the following and more!

• Medical, Dental & Vision Coverage
• First Stop Health Virtual Healthcare
• 401(k) & Roth 401(k)
• Company-Paid & Voluntary Life Insurance
• Health Savings Account (HSA) & Flexible Spending Account (FSA)
• Paid Time Off (PTO) & Holiday Incentive Pay
• Tuition Reimbursement & Tuition Discounts with Select Universities
• Student Debt Assistance (eligible SNF RNs & LPNs)
• Uniform Allowance
• Partner Perks Discount Program
• Perfect Attendance Program
• Pay Advance & Next Day Pay
• Employee Assistance Program (EAP)
• Support Beyond Benefits with VitalLink and the Signature Inspire Foundation

Live with Purpose at Signature HealthCARE

At Signature HealthCARE, our team members are empowered—not just encouraged—to use their talents and abilities to solve problems.
Our culture is built on three pillars: Learning, Spirituality, and Intra-preneurship.

Signature HealthCARE is an Equal Opportunity/Affirmative Action Employer. We are committed to creating an inclusive workplace for all applicants and stakeholders.