LPN - Clinical Team Lead

FamilyCare Health Centers (WV); Charleston (WV); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(K)

Paid time off

Discount programs

Job summary

FamilyCare Health Centers is seeking an LPN to fill a Working Clinical Team Lead at our Patrick Street location. The role combines patient care with team leadership to optimize clinic flow and service delivery.

The position requires an active West Virginia LPN license, strong communication, problem-solving skills, and comfort with computer systems. You will support providers, manage staff schedules, and ensure safe, efficient clinical operations.

Qualifications

• Graduate from Licensed Practical Nursing Program with an active WV LPN license.
• Diploma or transcripts from completed LPN program.
• Strong problem-solving and communication skills with emphasis on customer service.

Responsibilities

• Monitor clinic flow and assign resources to resolve issues.
• Triage, direct patient care, and assist with check in/check out.
• Support providers and clinical staff with procedures and referrals.
• Create staff schedules and manage coverage for call-ins.
• Track productivity and address inappropriate behavior; coach as needed.
• Assist HR needs, timekeeping, and staff evaluations with leadership.
• Coordinate staff training and orientation for new hires.
• Foster teamwork with incentives, recognition, and healthy activities.
• Oversee equipment needs and IT coordination for dept operations.
• Participate in quality data and audits with Clinical Manager.
• Ensure safety and proper handling of biohazards and samples.
• Maintain supplies and inventory, reconcile orders and invoices.
• Conduct huddles and coordinate meetings with providers and staff.
• Other duties as assigned.

Skills

Problem solving

Communication skills

Computer skills

EHR usage

Education

LPN license in WV

Tools

EHR software

Job description

LPN - Working Clinical Team Lead

FamilyCare is looking for a Working Clinical Team Lead for our Patrick Street location

Get To Know Us

FamilyCare Health Centers can promise you an environment that not only encourages your best but also rewards it with plenty of room to grow. We are a nationally recognized FQHC- federally qualified health center.

We operate more than 22 locations in four counties: Kanawha, Putnam, Cabell, and Boone.

FamilyCare is committed to providing comprehensive care leading to healthy communities.

Qualifications

Graduate from Licensed Practical Nursing Program with an active, unencumbered license in the State of West Virginia. Must have the Diploma or Transcripts from the completed course. Must have excellent problem-solving skill and strong communication skills with an emphasis on quality customer service. Must be able to operate computer systems.

Basic Function

Responsible for assisting providers with patient care including clinical procedures. Assist medical support staff with office procedures, clinical duties and referrals. Assist patient services staff and manager as needed.

Duties And Responsibilities

• Monitor and manage flow of clinic. Assign resources to resolve flow issues, initiate protocols where appropriate, and communicate with associates.
• Support clinical and patient services associates, including triage, phone, direct patient care, check in/check out.
• Create staff schedules and assignments. Manage coverage for call-ins; reassign tasks throughout day.
• Monitor work results.
• Schedules and associate reassignments throughout day. Schedule and assign all clinical and patient services associates. Ensure associate coverage for evening/weekend needs. Team Lead can approve overtime as needed and PTO in coordination with the Clinical Manager. Post associate schedules by Thursday of each week. Notify the Clinical Manager of anyone that is out of PTO or sick time.
• Monitor productivity and address inappropriate behaviors (e.g., personal cell phone/internet usage, excessive wandering and visitation, and excessive breaks in the kitchen and outside). Set an example as a team lead; provide coaching when appropriate. Notify Supervisor and/or Manager if written discipline is needed.
• Assist with Human Resource needs/evaluations/timesheets. Provide feedback and support to Director, Clinical Manager, and Practice Manager for staff evaluations and HR needs such as coaching, disciplines, FMLA, employee health, etc. Tardy policy must be adhered to and tracked.
• Assist with training coordination including clinical associate training, clinical education and competency checks for MA, LPN, RN, patient services associates, and students as required and appropriate. Oversee and complete new hire orientation checklists.
• Team building. Assist leadership team with creating atmosphere of healthy team work, ex: incentives, rewards, healthy behaviors, and social activities.
• Assist with incident/complaint investigation and resolution.
• Ensure safe environment. Safely and effectively handle potential exposure to body fluids, communicable diseases, toxic substances, medicinal preparations, and other conditions common to a clinic environment that includes laboratory. Monitor Biohazard and sharps storage and readiness of storage for monthly pickup as appropriate.
• Prepare, distribute, archive education for associates.
• Coordinate technology and equipment needs within department, including communication with IT resources for hardware, software, and phone issues and other resources for non-IT needs. Assist with password resets, phone issues, troubleshooting, and other items as needed. Ensure office equipment is functioning correctly.
• Oversee and delegate the following in coordination with the Clinical Manager:
• Conduct huddles.
• Monitor and maintain VFC inventory; assist with audits.
• Monitor and maintain Family Planning supplies and coordinate ordering with Supervisor and/or Manager
• Monitor and maintain clinical and front office supplies, including medication, device, and samples inventories. Submit order requests to supervisor/manager. Reconcile orders, receipts, and invoices.
• Perform daily and monthly controls, testing, and cleaning.
• Proficiency testing
• Monitor associate EHR notifications and assign associates as needed.
• Assist the Clinical Manager with quality data.
• Ensure all areas are cleaned and stocked appropriately.
• Participates in organizational work groups and meetings as required.
• Coordinate provider/drug representative meetings.
• Other duties as assigned.

What we can offer for you for all your hard work:

Benefits

• Medical, dental, and vision coverage
• 401(K)
• Paid time off
• Discount programs

EOE