LPN Clinical Scheduler

BrightSpring Health Services; Cleveland (TN); On-site; USD 42,000 - 54,000; Full time

Job summary

Adoration Health in Cleveland, TN, seeks a patient-focused administrative coordinator to support clinical management and scheduling in home health services. You will greet visitors, answer calls, assign clinicians based on patient needs, and maintain visit data in the electronic medical record.

Requirements include a high school diploma or GED, an active LPN license, CPR certification, at least one year of clinical experience, and two years in healthcare administration.

Qualifications

• High school diploma or GED required.
• Active LPN license in state of practice.
• CPR certification required.
• Minimum 1 year clinical experience, preferably in home health.
• Minimum 2 years administrative experience in healthcare encouraged.
• Home health/hospice experience a plus.
• Proficiency in Microsoft Office and industry software.
• Strong organizational and multi-tasking abilities.

Responsibilities

• Greets visitors in a courteous, professional manner.
• Answers incoming calls from patients, staff, physician offices, and referrals and transfers as needed.
• Takes messages and relays to appropriate staff promptly.
• Selects clinicians for patient assignment based on patient needs and location.
• Maintains visit data in the electronic medical record (EMR).

Skills

Communication skills

Organizational skills

Team collaboration

Multitasking

Education

High school diploma or GED

LPN license

CPR certification

Clinical experience (1 year)

Healthcare administration experience (2 years)

Home health experience

General home health knowledge

Tools

Microsoft Office

EMR software

Job description

Our Company

Adoration Health

Overview

Responsible for providing administrative support for the agency by performing general office duties including maintaining adequate stock of supplies needed for staff and patient care. Supports the clinical manager with managing patient schedules to ensure visits are performed in accordance with ordered frequencies and regulatory requirements.

Responsibilities

• Greets visitors in a courteous, professional, and timely manner
• Assists with answering incoming calls from patients, staff, physician offices, referral sources, etc. and transfers caller to the appropriate person or department
• Takes messages when needed and relays to the appropriate person in a timely manner
• Selects appropriate clinician for patient assignment based upon patient needs, location of the patient, and skill of the clinician
• Maintains visit data in electronic medical record

Qualifications

• High school graduate or GED
• Must hold a valid LPN license in the state of practice and in the state of residence
• Current CPR certification
• Minimum of one year clinical experience, preferably in home health
• Minimum of two years of administrative experience in a healthcare environment, preferred
• Home health and/or hospice experience
• Sound knowledge of the framework, organization and function of home care
• Proficient in the use of Microsoft Office (Word, Excel, Outlook, Internet Explorer) with the ability to learn industry specific software applications
• Solid organizational skills, thoroughness, and a keen attention to detail with the ability to multi-task while prioritizing effectively
• Ability to work independently and in a team environment
• Excellent, oral, written, and interpersonal communication skills
• Professional appearance and demeanor
• Basic clinical skills
• Professional appearance and demeanor
• Ability to develop critical thinking skills, research situations, solve complex problems and deal with a variety of issues

About our Line of Business

Adoration Health, an affiliate of BrightSpring Health Services, provides quality and compassionate services in the comfort of home, providing support for patients, families, and caregivers in their time of need. Adoration was formed to fill the need for a loving, community-focused, caring organization. We empower patients to live with dignity, find a sense of fulfillment, and celebrate with their families a life well-lived. Our employees and caregivers are proud to be a part of the Adoration team and the mission of our company. For more information, please visit www.adorationhealth.com. Follow us on Facebook and LinkedIn.