LPN Case Manager

Viva Senior Living; Village of Liverpool (NY); On-site; USD 52,000 - 66,000; Full time

Job summary

Viva Senior Living is seeking a Case Manager in the Clinical Services department to coordinate resident care, participate in care planning, and liaise with families. The role emphasizes compassion, adherence to Resident Rights, and collaboration with nursing staff to support residents’ health needs.

Responsibilities include evaluating resident needs, coordinating services, and ensuring proper documentation and adherence to policies while maintaining HIPAA compliance.

Qualifications

• Must read/write/speak/understand English.
• Must possess a high school diploma or GED.
• Must maintain compassion and dignity for residents and adhere to Resident Bill of Rights.

Responsibilities

• Evaluate resident needs and program capability quarterly.
• Orient new residents to daily routines and participate in care planning.
• Coordinate services from public and private sources for health, mental health, and therapy.
• Assist residents in obtaining a primary physician and manage overall health needs.
• Coordinate work of case management and service providers (Hospice, CHHA).
• Maintain required reporting logs and assist with QA activities.

Skills

English proficiency

Education

High school diploma or GED

Job description

POSITION TITLE: Case Manager

DEPARTMENT: Clinical Services

REPORTS TO: Wellness Director

POSITION SUMMARY:

• The essential functions of the job for the Care Leader requires, and may be amended from time to time at the sole discretion of Viva Senior Living to include, but are not limited to the following:
• Comply with standards of business conduct in accordance with federal, state and local health and regulatory standards and guidelines, as applicable.
• Must possess, at a minimum, a high school diploma or a GED
• Must be able to work well with peers in a congenial work environment, and above all, maintain the utmost compassion and dignity to the residents and adhere to the Resident Bill of Rights.
• In exigent circumstances, the employee may be subject to call back during emergency conditions (e.g., severe weather,

• The essential functions of the job for the Care Leader requires, and may be amended from time to time at the sole discretion of Viva Senior Living to include, but are not limited to the following:
• Comply with standards of business conduct in accordance with federal, state and local health and regulatory standards and guidelines, as applicable.
• Must possess, at a minimum, a high school diploma or a GED
• Must be able to work well with peers in a congenial work environment, and above all, maintain the utmost compassion and dignity to the residents and adhere to the Resident Bill of Rights.
• In exigent circumstances, the employee may be subject to call back during emergency conditions (e.g., severe weather,

evacuation, temporary staffing shortages, etc.).

• Must adhere to Viva Senior Living’s attendance policies and follow the terms and conditions of employment as set forth in the Employee Handbook.
• Must be able to read, write, speak and understand English.
• Must maintain the highest standards in caring and servicing the needs of the residents and residents' family members and loves ones.
• Must adhere to all facility policies and procedures.

Responsibilities/Accountabilities

• Evaluating, initially and quarterly, the needs of a resident and the capability of the program to meet those needs
• Orienting new residents to the daily routine of the facility and participate in care planning meetings
• Identifying any resident adjustment issues and assisting to resolve those issues
• Assisting each resident to maintain family and community connections as well as establishing new ones
• Encouraging resident participation in community activities
• Identifying needs and arranging for services and entitlements from public and private sources for income, health, mental health, social services, and therapy services
• Assisting the resident in obtaining and maintaining a primary physician or source of medical care of his/her choice who is responsible for the overall management of the individual’s health and mental health needs
• Coordinating the work of the other case management and service providers (Hospice, CHHA’s etc)
• Assisting residents in need of alternative living arrangements to make and execute sound discharge or transfer plans
• Assisting residents, as needed, in the shopping for personal items such as toiletries, medical supplies, stationary, books, and clothing
• Oversee and document case management needs, and activities taken to meet resident needs to include, but not limited to, plan of care, aide care plans, medication assistance, fall management, and change in condition
• Works within the confines of the NYS DOH regulations and Resident Rights, always maintaining HIPAA
• Orient and supervise Charge Nurses and aides while maintaining the required staffing schedule
• Support the Wellness Program and Fall Prevention under the direction of the Wellness Director/ Director of Resident Services
• Conduct meetings with families and/or responsible party to foster good communication, exemplary resident care, and great customer service
• Attend marketing events, as required
• Assists in maintaining on-call schedule and on-call responsibilities to include availability for consultation to the nursing staff
• Assist with the interview, hire, discipline, termination, and supervision of nursing staff through participation in staff meetings, orientation, and required in-services
• Follow Viva Senior Living’s Policies & Procedures
• Assist with QA activities
• Assist in maintaining all Viva Senior Living’s required reporting logs
• Assists in maintaining the department budget, as set forth by Viva Senior Living
• Must adhere to scheduled shifts assigned by Executive Director or Supervisor.

annual health REQUIREMENTS:

• Must provide annual verification of a negative TB skin test
• Proof of full COVID-19 vaccination required with exceptions for medical and religious accommodations.

physical and sensory requirements:

• Must be able to move intermittently throughout the workday.
• Must be able to cope with the mental and emotional stress of the position.
• Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure that the requirements of this position can be fully met.
• Must meet the general health requirements set forth by the policies of this facility, which include a medical and physical examination.
• Must be able to relate to and work with the ill, disabled, elderly, emotionally upset, and, at times, agitated residents
• Must be able to push, pull, move, and/or lift a minimum of 25 pounds to a minimum height of 5 feet and be able to push, pull, move, and/or carry such weight a minimum distance of 50 feet.

May be necessary to assist in the evacuation of residents during emergency situations