LPN

Planned Parenthood

Village of Canton (NY)

On-site

USD 58,000 - 78,000

Full time

3 days ago

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Job summary

Planned Parenthood is hiring a Licensed Practical Nurse (LPN) in New York to support centralized follow-up and care coordination. The role includes post-visit follow-up, patient outreach, documentation, education, and coordination for family planning, gender-affirming, reproductive health, abortion, and STI care.

In-clinic procedural support is provided on designated days. The LPN will assist with ICA and procedures, document nursing actions, and ensure confidentiality and quality patient care

Qualifications

LPN licensed in NYS with CPR/BLS certification.
Experience in family planning or gynecology is preferred.
Strong confidentiality and HIPAA compliance required.

Responsibilities

Conduct centralized follow-up with patients and coordinate next steps.
Document follow-ups accurately in medical records per standards.
Retrieve and manage patient records for follow-up care and referrals.
Schedule follow-ups and coordinate care per clinic policy.
Provide information to patients via phone or portal while maintaining confidentiality.
Assist in ICA, abortion, colposcopy and related procedures on clinic days.
Support providers during exams and procedures and document actions.
Administer medications and perform basic labs per clinical standards.
Maintain infection control and quality standards; support clinic operations.
Precept new staff and participate in staff meetings and trainings.

Skills

Confidentiality

Professionalism

Communication

Flexibility

Verbal & Written Skills

Teamwork

Evenings/Weekends Availability

Computer Skills

Travel to Centers

Driver's License

Training others

Policy Adherence

Education

LPN License - New York State

CPR/BLS Certification

Job description

Description

POSITION SUMMARY:

The Licensed Practical Nurse (LPN) supports efficient, high-quality patient care primarily through centralized follow-up and care coordination, with additional in-clinic support on ICA and procedure days as requested. Under the direction of the RN and/or Provider, the LPN is responsible for post-visit follow-up, patient outreach, documentation, education, and coordination of care related to family planning, gender affirming care, reproductive health, abortion services, and STI care. This role also provides procedural assistance during designated clinic days and exemplifies PPNCNY’s commitment to teamwork, compassion, confidentiality, quality care, and mission.

ESSENTIAL DUTIES:

Primary Responsibilities – Centralized Follow-Up

1. Conduct centralized follow-up with patients, including reviewing results, providing education, coordinating next steps, and responding to patient questions.
2. Communicate patient needs, concerns, and follow-up requirements to providers and clinical leadership.
3. Document all follow-up interactions accurately and timely in the medical record in accordance with PPNCNY, PPFA, and DOH standards.
4. Retrieve, transfer, and manage patient medical records for follow-up care, referrals, audits, and quality management as required.
5. Schedule follow-up appointments and coordinate care according to health center policies and capacity guidelines.
6. Provide information to patients via phone or electronic communication following health center policies and confidentiality standards.
7. Facilitate patient refill requests by phone message, patient portal messages, from pharmacies, and via direct requests from patients

Secondary Responsibilities – In-Clinic & Procedural Support

9. Assist with ICA, abortion, colposcopy, LEEP, vasectomy, and other procedures on designated clinic days as requested.
10. Support providers during exams and procedures, including preparation, assistance, and documentation.
11. Perform medication administration, including injections, and related documentation per clinical standards.
12. Perform lab functions as needed, including specimen collection, processing, and preparation for transport.
13. Conduct macroscopic exams of tissue post-abortion and manage specimen documentation, reporting, and follow-up as required.

Operational & Team Support

14. Assist with all day support staff training education days
15. Support patient flow and clinic operations during in-clinic days as assigned.
16. Maintain infection control, safety, and quality control standards.
17. Collaborate with health center and affiliate staff to ensure excellent internal and external customer service.
18. Serve as a preceptor to newly hired Medical Assistants or LPNs, as assigned.
19. Attend required staff meetings and trainings.
20. Adhere to all PPNCNY policies related to professionalism, confidentiality, safety, and patient privacy.

Requirements

REQUIRED SKILLS AND ABILITIES:

1. Understands the importance of maintaining confidentiality; able to maintain confidentiality under HIPAA standards.
2. Must have the ability to exercise a high degree of professionalism; excellent customer services and interpersonal communication skills; Cultural sensitivity and demonstrated ability to work with diverse people groups.
3. Able to effectively relate via the telephone and in-person to serve the needs of health center patients/clients/visitors in a manner that is efficient and productive.
4. Must be highly flexible; able to accommodate changing needs of the department.
5. Excellent verbal and written communication skills.
6. Ability to work well under pressure with minimal supervision. Proven flexibility and willingness to handle a variety of tasks.
7. Willingness to work evenings and/or weekends.
8. Basic to intermediate computer knowledge and skills.
9. Ability to travel to other centers as needed.
10. Valid Driver’s License
11. Assists in training new employees.
12. Acceptance and understanding of PPNCNY’s Personnel Policies.