LP Asset Protection - Iron Mountain & Iron River Michigan

Miner's Inc.; Iron Mountain (MI); On-site; USD 28,000 - 33,000; Full time

Job summary

Miner’s Inc. in Iron Mountain, MI is seeking an Asset Protection Specialist to safeguard store assets, employees, and customers at the Super One Foods location.

You will monitor activities via floor observation and CCTV, conduct shoplifting detentions within state law, prepare incident reports, and coordinate with local law enforcement. Travel across district stores is required.

Qualifications

• High School Diploma or equivalent is required.
• 1-3 years of experience in retail loss prevention, asset protection, or security operations.
• Ability to obtain asset protection certification.

Responsibilities

• Monitors store activity by floor observation to identify suspicious behavior and theft.
• Monitors high-risk areas and security to identify operational loss risks.
• Conducts live/recorded CCTV surveillance to document theft, fraud, or safety incidents.
• Conducts shoplifting apprehensions in compliance with state laws and company policy.
• Communicates loss prevention observations to store leadership and assists with controls.
• Oversees receiving procedures and backroom stock to prevent transit loss.
• Performs regular store safety audits and reports hazards.
• Completes detailed incident reports and maintains case files.
• Coordinates with local law enforcement during on-site incidents as directed.

Skills

Verbal communication

De-escalation

Observation skills

Incident reporting

Basic computer skills

Education

High School Diploma or equivalent

Job description

Job Category: Corp Location Support

Requisition Number: LPASS001456

Full-Time

On-site

Locations

Showing 1 location

Super One Foods | 545
1118 N Stephenson Ave
Iron Mountain, MI 49801, USA

• Pay or shift range: $20 USD to $24 USD
  The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

The Asset Protection Specialist protects store assets, employees, and customers within an assigned retail location. Operating at the store level, this position prevents, detects, and deters loss through floor observation, CCTV surveillance, and investigative controls. The specialist identifies safety hazards, supports store leadership, and ensures compliance with state laws and company policies regarding shoplifting apprehensions, vendor receiving, and de-escalation.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Monitors store activity primarily through floor observation to identify suspicious behavior, detect theft and maintain a secure environment, with the capacity for visible asset protection as needed.
• Monitors high-risk areas, store operations, and physical building security to identify operational loss risks, and security vulnerabilities.
• Conducts live and recorded video surveillance using store camera systems to document and preserve evidence of theft, fraud, safety incidents, and policy violations.
• Conducts shoplifting apprehensions and detentions in strict compliance with state laws, merchant privilege guidelines, and company policy.
• Partners with store leadership during daily operations, communicating loss prevention observations and assisting with front-end controls.
• Monitors receiving procedures and backroom stock management to ensure vendor accuracy and prevent transit loss.
• Conducts regular store safety audits, identifying physical hazards, slip/trip risks, and reporting safety policy non-compliance to store management.
• Completes detailed, objective incident reports and maintains case files for all theft incidents, safety accidents, or policy violations.
• Coordinates with local law enforcement during on-site incidents, providing evidence, security footage, and accurate documentation as directed by the District Director.

MINIMUM REQUIREMENTS

• High School Diploma or equivalent.
• 1 to 3 years of experience in retail loss prevention, asset protection, customer service, or security operations (grocery/supermarket experience preferred).
• Ability to obtain any required asset protection certification.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

• Working knowledge of basic state laws regarding merchant rights, citizen's arrest, and shoplifting detentions.
• Strong verbal communication and de-escalation skills to resolve conflict calmly and professionally.
• High level of integrity, professional boundaries, and discretion when handling sensitive store information.
• Basic computer proficiency for submitting written incident reports and reviewing security camera footage.

PHYSICAL REQUIREMENT AND TRAVEL

• Requires regional travel across designated store locations in the assigned district.
• Requires alternating between standing, walking, and sitting for extended periods to monitor sales floors, conduct seated CCTV surveillance, perform administrative reporting, and execute stationary investigative interviews.
• Requires ability to occasionally respond quickly to physical emergencies or detentions within legal and policy parameters.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.