Low Voltage Service Technician

Mission Critical Solutions; Tampa (FL); On-site; Full time

Job summary

An established industry player is seeking a Low Voltage Service Technician to join their dynamic team in Tampa. This role involves installing, maintaining, and troubleshooting low voltage and security systems while providing exceptional customer service. The ideal candidate will have a strong background in networking and hardware setups, along with the ability to work independently and meet deadlines. Join a forward-thinking company that values professionalism and teamwork, and contribute to impactful projects that enhance client operations. If you're ready to take your career to the next level in a supportive environment, this opportunity is for you.

Qualifications

• 5 years' experience in service preferred, with expertise in IT and AV systems.
• Knowledge of electrical codes and safety practices is essential.

Responsibilities

• Install and maintain low voltage, AV, fire, and security systems.
• Travel to client sites for scheduled service calls and troubleshooting.

Skills

Troubleshooting hardware

Networking

Low voltage installations

Customer service

Problem-solving

Attention to detail

Communication

Education

High School Diploma/GED

Journeyman’s License

Apprenticeship Training

Tools

Hand tools

Power tools

Test equipment

PCs/laptops

Networking equipment (routers, switches)

Job description

Mission Critical Solutions (MCS) is a leading-edge technology solutions provider, headquartered in Tampa, Florida. MCS provides a broad range of Technology products and services organized in six core lines of business – Information Technology, Telecommunications, Security, Technology Infrastructure & Specialty Contracting, Audio Visual Solutions, and Building Automation.

We are currently in need of Low Voltage Service Technicians in our TAMPA, FL HQ.

The Low Voltage Service Technician will be responsible for:

• Install, maintain, and troubleshoot LV, AV, Fire and Security Systems.
• Perform low-voltage cabling and structured wiring installations.
• Travel to client sites for scheduled service calls.
• Work with networking, hardware setups, and equipment configurations.
• Follow project blueprints, documentation, and best practices.
• Provide excellent customer service and professional support.

Educational Requirements:

• High School Diploma/GED required.
• Journeyman’s License and/or Apprenticeship Training Preferred.
• Needs to have a detailed knowledge of electrical codes and standards.

Skills/Qualification Requirements:

• What We’re Looking For:
• Experience in IT, AV, low voltage, POS, or Security System installations.
• Ability to troubleshoot hardware, networking, and structured cabling issues.
• Reliable transportation & tools for fieldwork.
• Strong problem-solving skills and attention to detail.
• Ability to work independently and meet deadlines.
• Great communication and professionalism when dealing with clients.
• Knowledge of “Safe” working practices (ex. OSHA, Lock Out / Tag Out).
• 5 years’ experience in service preferred.

Pay range is D.O.E. $18 - $30/hour. Interview for experience and skills in person.

Work Environment:

• Work assignments may vary based on client requirements.
• Work may be performed inside a large facility. An inside environment may be a cubicle (considerations: close quarters, low to moderate noise, bright or dim lighting).
• Work may be performed in the field. Outside work may include various environmental conditions including hot, dusty, cold, wet, icy, or windy climates.

Schedule:

• Regular attendance following an established work schedule is mandatory.
• It is important to be able to work any shift/designated hours required.
• You may be asked to continue performance during inclement weather or other conditions when others are not permitted to work.
• This position may require night and weekend work and could include travel to areas with varying field conditions.

Physical Requirements:

• May require climbing ladders, working at heights and in small, confined spaces such as under raised floors, inside closets, and server racks.
• Must possess the capability to sit, stoop, kneel, or crouch for extended durations. Will be required to operate in noisy environments with temperatures higher or lower than standard office conditions. Must be able to lift and move equipment weighing up to 50 pounds.
• Sitting at desk. Phone use and PC/laptop. May require lifting and carrying boxes of supplies or files. Extended periods of sitting while on PC/laptop or phone.

Equipment and Machines:

• General office equipment includes but is not limited to PCs/laptops, telephones, copiers, servers, switches, routers, and other computer equipment that supports the network environment.
• General field equipment includes but is not limited to hand tools, power tools, ladders, aerial/motorized lifts, and test equipment.
• This position may require the operation of motor vehicles as an essential job function. Candidates must possess a valid driver's license and a clean driving record.

Travel:

• Travel requirements will vary. Not all positions require travel.
• A current passport is required for Overseas travel.

Other Essential Functions:

• Employment is contingent upon obtaining and maintaining required certifications or licenses through the duration of the project or contract.
• Candidate must exhibit a professional behavior that promotes teamwork, fosters cooperation and enhances productivity in the workplace.
• Candidate must have the ability to communicate verbally and in writing to work effectively with various external customers including government, military, and contractor personnel at all levels.
• For office environments, grooming and dress are typically business casual but are dependent on the client’s standards.
• MCS maintains a drug-free workplace and performs pre-employment substance abuse testing including background checks.