Low Voltage Fire Alarm/Security Technician

W; Darien (CT); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits package

401(k) with company match

Paid time off

Backed by APi Group

Job summary

DU Family of Companies’ Davis‑Ulmer team in Darien, CT is seeking a Low Voltage Fire Alarm/Security Technician to service and install commercial fire alarm and security systems. The role requires strong troubleshooting, customer service, and the ability to work safely both independently and with a team.

The ideal candidate has 3+ years of field experience, a Connecticut low-voltage license or willingness to enroll, and a valid driver’s license. On-call rotation may be required.

Qualifications

• At least three years of full-time experience as a service technician or installer for commercial access control, camera, intercom, fire, and alarm systems.
• Connecticut low-voltage license or willingness to enroll in an apprenticeship program to obtain a license.
• Valid driver’s license.
• Strong communication and customer-service skills.
• Strong time-management, organizational, and interpersonal skills.
• Ability to define problems, collect data, establish facts, and draw conclusions.
• Ability to work independently and as part of a team.

Responsibilities

• Inspect and test fire alarm and fire suppression systems.
• Test batteries in fire alarm panels.
• Access different types of panels for testing and service.
• Troubleshoot panel issues to determine repair needs.
• Read and use a multimeter properly.
• Provide professional customer service and communicate effectively with internal and external customers.
• Maintain all required licenses and industry‑related certifications.
• Cover on‑call hours for customer service needs, including rotating nights and weekends.
• Perform other related duties as assigned.

Skills

Customer service

Communication skills

Time management

Teamwork

Troubleshooting

Problem solving

Tools

IP systems

Cloud-hosted systems

Multimeter

Job description

Low Voltage Fire Alarm/Security Technician

DU Family of Companiesis a network of fire protection, life safety, and security service companies, protecting people and property across 35+ branches in 11 states. In its 20th year,Integrated Protection Services (IPS)is a leading regional provider of commercial security and fire protection systems, services, and consulting, headquartered in Darien, CT.IPSserves commercial tenants, real estate owners and managers, professional service firms, not-for‑profits, financial services organizations, and other businesses throughout southwestern Connecticut and the New York tri‑state area. Living our motto, ‘we protect what you value most,’IPSoffers a challenging and rewarding work environment for those passionate about keeping communities safe.

Due to continued growth, we are looking to add aLow Voltage Fire Alarm/Security Technicianto ourDarien, CTteam. This role performs service, programming, commissioning, inspections, testing, and light installation work on commercial fire alarm and security systems. Success in this role requires strong technical troubleshooting skills, dependable customer service, effective communication, organization, and the ability to work safely both independently and as part of a team.

Key Responsibilities:

• Inspect and test fire alarm and fire suppression systems.
• Test batteries in fire alarm panels.
• Access different types of panels for testing and service.
• Troubleshoot panel issues to determine which part of the fire alarm system requires repair.
• Read and use a multimeter properly.
• Provide professional customer service and communicate effectively with internal and external customers.
• Maintain all required licenses and industry‑related certifications.
• Cover on‑call hours for customer service needs, including rotating nights and weekends.
• Perform other related duties as assigned.

Qualifications:

• At least three years of full‑time experience as a service technician or installer for commercial access control, camera, intercom, fire, and alarm systems.
• Experience with IP and cloud‑hosted systems.
• Connecticut low‑voltage license or willingness to enroll in an apprenticeship program to obtain a license.
• Valid driver’s license.
• Strong communication and customer‑service skills.
• Strong time‑management, organizational, and interpersonal skills.
• Ability to define problems, collect data, establish facts, and draw conclusions.
• Ability to work independently and as part of a team.

Preferred Qualifications:

Physical Demands & Work Environment:

• Occasionally lift up to 50 pounds.
• Climb ladders comfortably and work at heights.
• Work in customer environments with noise levels ranging from quiet office settings to moderate business‑office settings.
• Travel to customer locations as required.
• Work rotating on‑call hours, including nights and weekends.

COMPENSATION

The salary for this role is$55,000 to $90,000 per year, based on experience and qualifications.

As part of theDU Family of Companies, we believe that empowering and investing in our employees as leaders develops an organization that delivers innovative solutions and services that create a superior customer experience. The unique blend of our leader's abilities and the ownership of their work, combined with our culture and values, creates something that is simply described as the Davis‑Ulmer difference.

Why ChooseDU Family of Companies?

• Competitive Compensation- We offer a competitive wage based on your experience and qualifications.
• Comprehensive Benefits Package- Receive medical, dental, and vision insurance, a 401(k) with company match, and paid time off.
• Strength of the Family- As part of theDU Family of Companies, you gain the stability and resources of a growing network of industry‑leading companies.
• Backed by APi Group- Benefit from the support and opportunity that come with being part of a global leader in safety services.
• Long‑Term Career Relationships- We are committed to developing our employees and supporting long‑term career growth.
• Values Match- Join a team that shares your commitment to safety, integrity, and service.

Davis‑Ulmer Family of Companiesis an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

DAVIS‑ULMER'S ENDURING PURPOSE: “To protect what people value most.”

All offers of employment are expressly contingent upon the satisfactory completion, in accordance with Company policy, of a pre‑employment drug screening and background check.

Accessibility: If you need an accommodation as part of the employment process please contact Human Resources at
Email: [e-mail] Davis Ulmer Family of Companies is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
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