Low Voltage BICSI Technician

Capitol Cable Communications, Inc.; Rock Hill (SC); On-site; USD 42,000 - 66,000; Full time

Job summary

Capitol Cable Communications, Inc. in Rock Hill, SC is seeking a Field Technician to install, maintain, and optimize structured cabling and low-voltage systems.

Reporting to the Foreman with a Field Resource Manager, you will execute and troubleshoot complex systems and mentor junior technicians on site. You will work independently on complex scopes, ensuring drawings and project specs are followed, and you will help validate performance in the field to meet safety and quality standards.

Qualifications

• 1–5+ years in structured cabling or low-voltage systems.
• Ability to read and interpret complex drawings.
• Experience with field documentation and reporting.

Responsibilities

• Technical Execution: Perform and validate advanced technical installations and troubleshooting.
• Quality Assurance: Deliver consistent quality to prevent rework and ensure system performance.
• Leadership & Mentorship: Guide and develop junior technicians while setting the technical standard for the jobsite.
• Compliance: Maintain strict adherence to BICSI standards, safety protocols, and project specifications.
• Documentation: Ensure high accuracy in field documentation and daily time reporting.

Skills

Structured cabling

Troubleshooting

Reading drawings

Field leadership

Education

BICSI Technician (TECH)

BICSI Installer 2 (Copper/Fiber)

OSHA 30

Manufacturer certs (e.g., CommScope, Panduit)

Tools

Fieldwire

ConnectWise

Job description

Field Technician

Position Overview

The Field Technician role within the Operations Department is a comprehensive position focused on the installation, maintenance, and optimization of structured cabling and low-voltage systems. Taking direction from the Foreman, with a formal reporting relationship to the Field Resource Manager, this role is a technical expert and field leader responsible for executing, troubleshooting, and validating complex systems. The position serves as a direct track toward becoming a Foreman.

Role Summary

The Field Technician is responsible for performing structured cabling and low-voltage installations in strict compliance with BICSI standards, project drawings, and company quality requirements. They act as a technical authority on the jobsite, working independently on complex scopes, providing mentorship to junior team members, and supporting quality control to ensure systems perform as designed.

Core Accountabilities

• Technical Execution: Perform and validate advanced technical installations and troubleshooting.
• Quality Assurance: Deliver consistent quality to prevent rework and ensure system performance.
• Leadership & Mentorship: Guide and develop junior technicians while setting the technical standard for the jobsite.
• Compliance: Maintain strict adherence to BICSI standards, safety protocols, and project specifications.
• Documentation: Ensure high accuracy in field documentation and daily time reporting.

Key Responsibilities

Security & Access Control Systems

• Device Installation: Mount and install security cameras and physical access control hardware, including door controllers, card readers, and request-to-exit (REX) sensors, in accordance with manufacturer specifications and industry standards.
• Lock Hardware Integration: Support the installation and wiring of electronic locking hardware such as maglocks and electric strikes, ensuring proper alignment and functional testing.
• System Wiring: Execute precision wiring and termination for security devices, maintaining organized cabling within junction boxes and head-end equipment.
• Regulatory Compliance: Ensure all security and access control installations comply with local building codes, Americans with Disabilities Act (ADA) requirements, and Life Safety codes regarding door hardware and emergency egress.

Cabling, Termination & Testing

• Installation: Execute complex routing, precision rack builds, and cable management for copper (Cat 5e, 6, 6A) and fiber optic (single-mode & multimode) systems.
• Termination: Perform and validate advanced terminations for jacks and panels, ensuring they are neat, organized, and meet manufacturer standards.
• Testing & Certification: Conduct and validate certification testing for copper and fiber (OLTS/OTDR), interpret results, and correct any performance deficiencies.

Pathways & Spaces

• Design & Installation: Design and install advanced pathways, including cable tray systems and complex conduit bending/routing.
• Compliance: Ensure proper bend radius, pull tension, and required separation from power systems.
• Firestopping: Understand firestopping requirements and perform installation only where certified.

Quality & Safety Leadership

• Safety Mastery: Lead by example in safety compliance, conduct informal safety checks, and coach others on safe work practices.
• Quality Control: Perform regular spot checks and self-inspections to maintain "inspection-ready" installations and prevent rework.

System Responsibilities

• Fieldwire: Maintain up-to-date task statuses, upload detailed progress photos, and document as-built accuracy or site constraints.
• ConnectWise: Accurately record personal time entries daily and assist in validating labor accuracy if requested.
• Productivity: Model efficient work practices and support overall crew planning to meet project schedules.

Required Qualifications

• Experience: Can range from 1 year of entry level experience to 5+ years of experience in structured cabling or low-voltage systems.
• Technical Skills: Demonstrated competence in Installation, troubleshooting and the ability to read and interpret complex drawings.
• Certifications:
  • BICSI Technician (TECH)
  • BICSI Installer 2 (Copper/Fiber)
  • OSHA 30
  • Applicable manufacturer certifications (e.g., CommScope, Panduit)