Lounge Technician

Princess Cruises; New York (NY); On-site; USD 60,000 - 89,000; Full time

Benefits offered by this job

Competitive salary

Private double cabin

Company-paid travel

Exclusive benefits onboard

Recreation and welfare program

Learning and development opportunities

Travel opportunities

Inclusive work environment

Job summary

A leading cruise line is seeking a Lounge Technician to deliver world-class entertainment experiences. This role involves executing events, ensuring technical excellence, and collaborating with a skilled team. Candidates should possess advanced technical proficiency in audio and lighting systems, along with excellent troubleshooting and communication skills. Enjoy competitive salary, a comfortable cabin, and opportunities for personal and professional growth aboard. Join a dynamic team dedicated to creating unforgettable memories for guests.

Qualifications

• Demonstrated knowledge of audio, lighting, and A/V systems.
• Prior experience in live event production or technical theater operations preferred.
• Strong diagnostic skills for technical issues in high-pressure settings.
• Ability to work with performers, stage staff, and leadership to keep shows running smoothly.
• Excellent written and verbal communication with clear technical explanations.
• Proficient English communication in a crew environment.
• Commitment to safety and adherence to company policies.

Responsibilities

• Execute events and production elements in assigned lounges.
• Communicate with Supervisors and Music Managers.
• Maintain integrity of Princess-produced entertainment.
• Prepare handover notes to ensure smooth shift transitions.
• Maintain integrity of Princess‑produced entertainment and staff activities.
• Operate audio systems and digital consoles; develop ongoing skills.
• Set up band equipment and ensure readiness for performances.
• Operate lighting systems, MA Lighting, LEDs, video playback, and processing.
• Learn basic automation: Fire Curtain, Safety E‑Stop, curtains.
• Support guest entertainer lighting, audio, and stage cues.
• Assist with maintenance, repairs, and inventory reporting with the tech team.
• Provide training to stage staff and promote teamwork.
• Encourage creativity while maintaining operational excellence.

Skills

Advanced Technical Proficiency

Live Production Experience

Troubleshooting & Problem-Solving

Collaborative Work Style

Communication & Organization

English Fluency

Safety & Compliance

Job description

Lounge Technician

Department: Stage Staff

Employment Type: Fixed Term Contract

Location: Global

Description

By applying to this position, your application will be submitted to Princess Cruises' internal Talent Acquisition team.

A professional recruiter will contact you shortly if your qualifications align with our hiring requirements.

As the world's leading cruise line, we understand that our guests have high expectations of us, and we have high expectations of our team members.

We appreciate your patience as we carefully review each candidate.

Set a course for adventure with Princess Cruises! The employer of choice in the cruise industry, our fleet of Love Boats offer exceptional facilities and extensive professional development and recreational programs for our valued teammates who hail from more than 60 countries around the globe.

An iconic brand beloved by millions, we love people who love what they do and work together to help our guests create a lifetime of wonderful memories while providing friendly, attentive and authentic service like only Princess can.

As a member of the Princess Family, you’ll enjoy a truly adventurous career with excellent incentives, unlimited opportunities for growth, and ports of call that will leave you breathless.

Key Responsibilities

As a Lounge Technician with Princess Cruises, you will play a key role in delivering world‑class entertainment experiences for our guests. This position requires technical expertise, attention to detail, and a commitment to safety while supporting events and productions across multiple venues onboard.

• Execute all events and production elements in assigned lounges, prioritizing safety at all times.
• Communicate professionally with Supervisors, Music Managers, Company Managers, Vocal Captains, and Guest Entertainers.
• Provide clear and timely updates to the Senior Production Manager regarding technical assistance needs.
• Prepare accurate handover notes to ensure seamless transitions between shifts.
• Maintain the integrity of Princess-produced entertainment, including Guest Entertainer Shows, Cruise Staff activities, and specialty events.
• Operate audio systems proficiently, including digital consoles and associated equipment, while continuously developing technical skills.
• Set up band equipment (microphones, amplifiers, Aviom systems, music stands, cables) and ensure readiness for performances.
• Operate lighting systems, including MA Lighting, LED fixtures, video playback, and processing equipment.
• Learn and apply basic automation operations, including Fire Curtain, Safety E-Stop, screens, and curtains.
• Support guest entertainer requirements for lighting, audio, A/V setups, and stage cues.
• Assist with equipment maintenance, repairs, and inventory reporting in collaboration with the technical team.
• Provide training and coaching to stage staff, promoting teamwork and adherence to company standards.
• Encourage creativity and adaptability in event execution while maintaining operational excellence.

Skills, Knowledge and Expertise

• Advanced Technical Proficiency: Demonstrated knowledge of audio, lighting, and A/V systems, including full band setups, signal flow, and equipment configuration. Ability to operate, maintain, and troubleshoot professional‑grade systems used in live entertainment environments.
• Live Production Experience: Prior experience in live event production, technical theater operations, or similar performance‑driven environments is strongly preferred. Familiarity with backstage workflows, cueing, and event‑ready technical preparation is an advantage.
• Troubleshooting & Problem‑Solving: Strong diagnostic skills with the ability to respond quickly and effectively to technical issues in a high‑pressure, time‑sensitive setting.
• Collaborative Work Style: Proven capacity to work as part of a multidisciplinary team, supporting performers, stage staff, and entertainment leadership while maintaining smooth show operations in a dynamic, fast‑paced lounge environment.
• Communication & Organization: Excellent written and verbal communication skills, with the ability to convey technical information clearly. Strong organizational abilities for equipment management, show preparation, and documentation.
• English Fluency: Proficient command of the English language, both spoken and written, ensuring clear communication with team members, performers, and guests.
• Safety & Compliance: A strong commitment to maintaining a safe working environment by adhering to all company policies, safety procedures, and compliance standards. Proactive in identifying potential hazards and ensuring safe equipment operation.

Benefits

Embark on a career adventure like no other! As part of the Princess Cruises team, you’ll enjoy:

• A competitive salary package.
• Your own comfortable double cabin - your private space to relax and recharge.
• Company-paid travel to and from the ship, so you can focus on the journey ahead.
• Access to exclusive areas and benefits onboard (depending on the rank and occupational group).
• A vibrant recreation and welfare program designed to support your well‑being and work‑life balance.
• Access to exceptional learning and development opportunities to grow your skills and advance your career.
• The chance to travel the world, exploring exciting destinations while doing what you love.
• A welcoming, inclusive, and dynamic work environment where your contributions are valued.

Join us and become part of a global team that’s passionate about delivering unforgettable experiences—both for our guests and for one another.