Lounge Bartender: Craft Drinks & Upscale Guest Experience

Crestline Hotels & Resorts; Baltimore (MD); On-site; USD 19,000 - 30,000; Full time

Job summary

Crestline Hotels & Resorts is seeking a Lounge Bartender responsible for taking orders, preparing and serving alcoholic and non-alcoholic beverages, and light meals per hotel standards.

The role requires knowledge of beverage offerings, proper liquor regulations, cash handling, and accurate POS transactions, with a focus on hospitality and guest relations. CPR and alcohol-awareness certifications are preferred.

Qualifications

• High School diploma or GED required.
• 21+ years old to serve alcohol.
• 1 year experience as server or barback preferred.
• Must have good English language skills.
• Certification in liquor, wine, and food service.
• Certification in alcohol awareness.
• Certification in CPR.
• Ability to input and access information in PMS/computers/point of sale systems.
• Prior guest relations training.
• Outgoing personality with knowledge of the surrounding area.

Responsibilities

• Maintain cleanliness, sanitation, and organization of work areas.
• Know menu items, liquor brands, beers, and non-alcoholic selections.
• Abide by state liquor regulations, including minors and intoxicated persons policies.
• Manage assigned bank and ensure accuracy of contracted monies.
• Keep bank secure.
• Know POS and manual systems.
• Greet guests and take orders, using suggestive selling.
• Input orders and ensure transmission is verified by Bartender/Kitchen.
• Maintain cleanliness of tables, service areas and outlet.
• Process payments and adhere to cash handling policies.
• Close reports in the POS system.
• Document maintenance needs on work orders.

Skills

Customer service

Communication

Cash handling

Upselling

POS system operation

Education

High School diploma or GED

Alcohol awareness certification

CPR certification

Liquor/wine/food service training

Tools

POS system

PMS/computers/CRM basics

Job description

Crestline Hotels & Resorts is seeking a Lounge Bartender responsible for taking orders, preparing and serving alcoholic and non-alcoholic beverages, and light meals per hotel standards.

The role requires knowledge of beverage offerings, proper liquor regulations, cash handling, and accurate POS transactions, with a focus on hospitality and guest relations. CPR and alcohol-awareness certifications are preferred.