Lounge Attendant

SSP America; Houston (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive wages

Meal program

Paid time off

Holiday pay

Retirement plan

Medical benefits

Life insurance

Voluntary benefits

Employee assistance

Career development

Job summary

SSP America is hiring an Executive Lounge Attendant in Houston, TX. You will greet guests, answer questions about food and beverages, and help ensure a smooth lounge experience for travelers.

Responsibilities include assisting with service, maintaining stations, and coordinating with team members to meet guest needs. This role offers competitive wages and comprehensive benefits.

Qualifications

• Experience in high-volume customer service.
• Ability to work in a fast-paced environment.

Responsibilities

• Answer questions and offer suggestions about food, beverages, and services.
• Observe guests to anticipate needs and respond to requests.
• Prepare dishes for service, including coffee and light offerings.
• Maintain food stations by replenishing items and utensils.
• Clear all dishes away from tables.

Skills

Customer service

Food service

Multitasking

Teamwork

Job description

• Medical Plan Options For Employees And Their Dependents

SSP America is a leading operator of food & beverage concepts in airports across North America. We partner with beloved local and national brands to bring travelers great food and friendly service while they're on the move. Our restaurant portfolio at IAH includes The Executive Lounge, El Tiempo, The Breakfast Klub, Katz Coffee and Bistro, The Kitchen, Chili's, & many more!

Here are a few things you can expect as an Attendant at our Executive Lounge:

• Answer questions and offer suggestions regarding food, beverages, and services of the facility
• Observe guests to anticipate their needs and respond to any additional requests
• Prepare dishes for service, including ladling soup, tossing salads, cutting portions of pie and desserts, brewing coffee, etc.
• Maintain food stations by replenishing depleted food items, utensils, etc.
• Clear all dishes away from tables

If you've enjoyed working a customer-facing role in a high-volume food service environment before, we want to meet you!

• Highly competitive wages
• Employee meal program
• Paid time off
• Extra pay for holidays worked
• Retirement plan with safe harbor company match
• Medical benefits $50 per month
• Basic Life & ADD is company paid 100%
• Voluntary plans available (pet insurance, accident, illness, hospital indemnity, dental, vision)
• Employee assistance program
• Career development and opportunities

SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or and other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.