Lottery Field Service Technician - Install & Support

Brightstar Lottery; Kentucky; On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Company vehicle

Medical benefits

12 paid holidays

Three weeks paid vacation

401K with employer match

Parental leave

Life insurance

Disability insurance

Tuition reimbursement

Gym membership reimbursement

Identity theft protection

Job summary

Brightstar is a global lottery leader, seeking a Lottery Field Services Technician in Louisville, KY to service retailer locations. You will travel locally, install and maintain equipment, and ensure smooth operation of Brightstar systems in the field.

You will transport parts, train retailers, report issues to Dispatch, and uphold safety and vehicle policies while delivering top-notch service to customers and partners.

Qualifications

• Requires a high school diploma or GED.
• 2–3 years in customer service.
• 2–3 years in technical repairs.
• Valid driver's license with clean record; color vision required.
• Ability to drive a 20-ft box truck; CDL not required.

Responsibilities

• Service equipment at retailer locations in Louisville, KY.
• Transport, install, and maintain Brightstar equipment and supplies.
• Attend driver training and follow vehicle policy.
• Report activity and equipment issues to Dispatch.
• Deliver marketing supplies and track inventory.
• Provide basic training to retailers as needed.
• Complete primary forms for reporting activities.

Skills

Customer service

Technical repairs

Valid driver's license

Color vision

Box truck driving

Education

High school diploma or GED

Job description

Brightstar is a global lottery leader, seeking a Lottery Field Services Technician in Louisville, KY to service retailer locations. You will travel locally, install and maintain equipment, and ensure smooth operation of Brightstar systems in the field.

You will transport parts, train retailers, report issues to Dispatch, and uphold safety and vehicle policies while delivering top-notch service to customers and partners.