Lottery Field Service Technician I (Blacksburg, VA)

IGT; Virginia; On-site; USD 29,000 - 53,000; Full time

Job summary

A leading company in gaming seeks a Lottery Field Service Technician I to manage equipment at retailer locations. This role involves installation, maintenance, and training on equipment procedures. The ideal candidate will have customer service experience and a valid driver's license. IGT offers a supportive work environment with comprehensive benefits from day one.

Benefits

Company vehicle for work use

Medical benefits from day one

Paid holidays and vacation

401(k) with employer match

Parental leave

Gym reimbursement

Tuition assistance

Qualifications

• At least 1 year of customer service and technical repair experience.
• Physical ability to lift up to 50 pounds and work at heights.

Responsibilities

• Transport, install, and maintain IGT equipment at retailer locations.
• Communicate effectively with dispatchers and resolve issues.
• Provide basic training to retailers on equipment procedures.

Skills

Customer Service

Technical Repair

Education

High School Diploma or GED

Job description

Lottery Field Service Technician I (Blacksburg, VA)

Join to apply for the Lottery Field Service Technician I (Blacksburg, VA) role at IGT.

Overview

IGT (NYSE:IGT) is a global leader in gaming, providing entertaining and responsible gaming experiences across various channels and segments, including Lotteries, Gaming Machines, Sports Betting, and Digital. With a presence in over 100 countries and approximately 10,500 employees, IGT is committed to innovation, integrity, and high standards of service. Visit www.igt.com for more information.

Responsibilities

• Transport, install, and maintain IGT equipment and parts at retailer locations.
• Attend driver training and adhere to vehicle policies.
• Maintain and troubleshoot equipment to ensure continuous operation.
• Communicate effectively with dispatchers, report activities, and resolve issues.
• Deliver supplies and track inventory.
• Provide basic training to retailers on equipment procedures.
• Complete activity and equipment reports accurately.

Benefits

• Company vehicle for work use.
• Medical benefits from day one.
• Paid holidays, vacation, and 401(k) with employer match.
• Additional benefits include parental leave, insurance, gym reimbursement, and tuition assistance.

Qualifications

• High school diploma or GED.
• At least 1 year of customer service and technical repair experience.
• Valid driver’s license, good driving record, ability to perceive colors.
• Physical ability to lift up to 50 pounds, work at heights, and in various weather conditions.

Keys to Success

• Building relationships, decision-making, results-driven, innovation, energy, self-leadership.

Additional Information

IGT values diversity and is an equal opportunity employer. The estimated starting salary range is $29,120 - $52,458, with total rewards including bonuses, benefits, and incentives. Role-specific training on information security is required annually.