LOT PORTER

Hanania Automotive Group; Pittsburgh (Allegheny County); On-site; USD 25,000 - 35,000; Full time

Job summary

Join Hanania Automotive as a Lot Porter and play a key role in delivering exceptional customer service. This position involves greeting guests, managing vehicle information, and maintaining a positive dealership environment. If you are a reliable and friendly professional seeking a collaborative work culture, apply today!

Benefits

Comprehensive benefits package including health and dental

Ongoing training and development opportunities

Employee discounts on vehicle purchases and services

Collaborative work culture

Qualifications

• High school diploma or GED is required.
• Professional appearance and pleasant demeanor are essential.
• Strong organizational and communication skills are necessary.

Responsibilities

• Greet all guests warmly and professionally.
• Handle vehicle information and assist with customer inquiries.
• Maintain a clean and welcoming guest lounge.

Skills

Organizational skills

Communication skills

Customer service skills

Teamwork

Education

High School Diploma or GED

Job description

Job Details

Job Location: Porsche Pittsburgh - Pittsburgh, PA

Salary Range: Undisclosed

Description

Are you passionate about delivering exceptional customer service and creating positive first impressions? At Hanania Automotive Group, we’re seeking a friendly and professional Lot Porter to join our team. As a Lot Porter, you'll be instrumental in ensuring every guest receives a World-Class experience, from the moment they arrive until they drive away.

What we offer:

• A super-compensation package with incentives for your extraordinary service.
• A comprehensive benefits package, including health, dental, voluntary benefits and retirement plans, to ensure you're well-equipped.
• Access to ongoing training and development opportunities that will further enhance your skills and career trajectory.
• A collaborative work culture within a reputable, family-owned business
• Great facilities and equipment that will make your efforts even more efficient.
• Exclusive employee discounts on vehicle purchases, parts, and services to reward your tireless efforts.

Key Responsibilities:

• Warm Welcome: Greet all guests with a smile and a positive attitude, ensuring courteous and professional interactions.
• Vehicle Handling: Retrieve vehicle history files, assign sequence numbers, and verify customer and vehicle information.
• Customer Follow-Up: Provide regular updates on vehicle status and address any guest inquiries or concerns.
• Tech Savvy: Utilize technology and software efficiently to support daily tasks.
• Team Support: Collaborate with Sales and Service teams, fostering a cooperative and supportive work environment.
• Client Relations: Build strong relationships with clients, resolving concerns and maintaining satisfaction.
• Lounge Maintenance: Keep the guest lounge clean, well-stocked, and welcoming.
• Additional Duties: Perform other tasks as needed to ensure smooth dealership operations.

Qualifications

What we need:

• High School Diploma or GED required.
• Professional appearance and pleasant phone demeanor.
• Strong organizational and communication skills.
• Ability to work evenings and weekends as required.
• Reliable, friendly, and outgoing personality.
• Team-oriented with a self-motivated approach to tasks.
• Superior customer service skills and a passion for the automotive industry.
• Commitment to ongoing improvement and career growth within the company.
• Ability to lift up to 15 pounds and perform tasks involving bending, stretching, kneeling, and squatting.
• A valid driver's license with clean driving record.
• Must pass background check and hair follicle drug screen.

APPLY TODAY and Shift Your Career into High Gear – Join Our Winning Team!

An Equal Opportunity Employer

Hanania Automotive Group is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.